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Hello, thank you for the question. Replacement shelves and other parts for the Insignia 30 in. Wide 18 Cu. Ft. Top-Freezer Refrigerator (NS-RTM18SS2) may be available through Insignia. Please contact us at 877-467-4289 or insignia@bestbuy.com with your model number, and we'll be happy to check part availability and ordering options. Poojitha | Insignia
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