A:Answer Hello Dexter, before troubleshooting any HDMI connection issues between your laptop and TV, ensure that the HDMI ports on both devices are clean and free of dust or debris. Additionally, check and adjust the display settings on your laptop to ensure the resolution matches the native resolution of your TV. Don't forget to also review the picture settings on your TV, adjusting settings such as sharpness, brightness, and contrast as needed. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-32-class-f20-series-led-hd-smart-fire-tv/6482022.p?skuId=6482022