“We leveled the fridge, waited 24 hr before plugging in. It is freestanding. We cannot get the temperature to go above 20 degrees F even though it is now set on the first dot above the word OFF. Does it have vents we can check? We do not see any.”
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Hello! Thank you for reaching out to us. We recommend that you call our Insignia Support team at 877-467-4289, as they will be able to provide you with additional troubleshooting steps to help resolve your issue. We look forward to speaking with you! - Carl | Insignia Support
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