“I recently bought this Tv. Had no problem with It but I brought it to Mexico and I’m having problems opening the prime video app, can somebody help me?”

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• Amazon is picking up a new ip address that doesn't belong to country you have your services set up in.

  Answered by Darkdragonjp 6 years ago

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• This TV is not supported outside of the United States of America. David M. - Insignia Support

  Answered by InsigniaCustomerSupport 6 years ago

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