Questions & Answers

Q: Questionwhat size screws to mount this TV? Need to be sure Don't go too deep.

Asked 1 year ago by PJLVA.

• A:Answer For mounting the Insignia™ 65" Class F50 Series LED 4K UHD Smart Fire TV, you'll need M6 screws and the screws around 12mm in length should be suitable. Patricia | Insignia Support

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionCan I mount this tv on the wall?

Asked 2 days ago by Litebrwneyes.

• A:Answer Hello! Thank you for your question. Yes, you can absolutely mount the Insignia 65" F50 Series Fire TV on the wall, just make sure the wall mount you choose supports the VESA 200mm x 200mm pattern, which is the standard for this model. Darshan | insignia

  Answered 1 day ago by InsigniaCustomerSupport

  
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Q: QuestionHow many nits does this TV have?

Asked 1 week ago by Layla.

Q: QuestionWhere can I find the year that a smart tv was made?

Asked 1 week ago by Anonymous.

• A:Answer Hello, thank you for the question. You can usually find the TV’s manufacturing year in the product specifications on the product page or by checking the model number details on the retailer’s website. For this model, the TV belongs to the F50 Series and the listed model year is 2024, which indicates the release year of the series. Poojitha | Insignia

  Answered 1 week ago by InsigniaCustomerSupport

  
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Q: QuestionDoes the TV have come with you tube tv preloaded?

Asked 1 week ago by Anonymous.

• A:Answer Hello, thank you for your question. YouTube TV is not preloaded on this Insignia Fire TV, but you can easily download it from the Amazon Appstore on the TV. Sudeep | Insignia

  Answered 1 week ago by InsigniaCustomerSupport

  
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Q: Questiondoes it have remote

Asked 3 weeks ago by BASSMAN54.

• A:Answer Yes it comes with a remote.

  Answered 2 weeks ago by Jen808Verified Purchase

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Q: QuestionJust purchased the F50 insignia 65” today. How do I get it to power on? I have pushed the power button, replaced remote batteries 3 times, checked connections and it’s plugged directly into the wall.

Asked 1 month ago by Power.

• A:Answer Try holding the power button on the TV itself for a few seconds. If that doesn’t work, unplug it for about a minute, plug it back in, and try again. Also worth checking a different outlet.

  Answered 3 weeks ago by ShauneVerified Purchase

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Q: QuestionWell, this TV let me record shows from Hulu, local TV, etc. Kind of like it DVR.

Asked 1 month ago by Recordings.

• A:Answer This TV has No internally recording abilities That is now all online. IE Hulu

  Answered 3 weeks ago by BillSVerified Purchase

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Q: QuestionWill this work with dish

Asked 1 month ago by Topplopp.

• A:Answer Yes, it works with Dish using HDMI—just connect the receiver and you’re good to go.

  Answered 3 weeks ago by ShauneVerified Purchase

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Q: QuestionIt does come with a remote?

Asked 1 month ago by marty.

• A:Answer Hello, thanks for your question. Yes, the Insignia 65" F50 Series LED 4K UHD Smart Fire TV does come with a remote control. If you have any further questions, please feel free to reach out at 1-888-237-8289. Sandhya | Insignia Products

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: QuestionHow many hz is this tv

Asked 1 month ago by Geo.

• A:Answer It’s a 60Hz panel, which is standard and works great for streaming, TV, and casual gaming

  Answered 3 weeks ago by ShauneVerified Purchase

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Q: QuestionThe picture seems to be a little too big for the screen. Happens with all the apps. TV has been updated. Is there a fix?

Asked 1 month ago by mackie.

• A:Answer Hello Mackie, I am sorry to hear you’re dealing with this issue. I know how frustrating that can be. Please feel free to reach out to us directly at 877‑467‑4289 or [email protected] for further assistance. Thank you for choosing Insignia products Sandhya | Insignia Products

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: QuestionHow big is the box.to fit in a small pickup truck

Asked 2 months ago by Boxsize.

• A:Answer Hello, Thank you for contacting us. The box for the Insignia 65" F50 Series TV is approximately 35 inches high, 63 inches wide, and 5.5 inches deep, which is a size that typically fits in the bed of a small pickup truck. Narendra | Insignia

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: QuestionCan you use any Mount for the tv?

Asked 2 months ago by Jerry.

• A:Answer Hello Jerry. Thank you for your question. This TV is fully wall‑mountable and supports the VESA 200x200 mounting pattern, so any wall mount that matches this standard will work perfectly. It’s a simple and secure setup, giving you flexibility to choose the style of mount you prefer. Mohan | Insignia

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: Questionis this tv considered a Apple tv ?

Asked 2 months ago by Anonymous.

• A:Answer No

  Answered 2 months ago by BennyVerified Purchase

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Q: QuestionWhy does Features say : Experience incredible detail with 4X resolution of 1080p Full HD TVs, but Specifications say : 4K (2160p) ? 4X 1080p is 4320p while 2X 1080p is 2160p please clarify. thank you

Asked 3 months ago by dpwell.

• A:Answer The quality of videos are amazing and love how crisp the picture is,

  Answered 3 months ago by MiguelBVerified Purchase

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Q: QuestionHow long is this for sale?

Asked 3 months ago by AliciaT.

• A:Answer Hello Ali, thank you for your question. We do not have information on how long this item will remain on sale. Sale durations are determined by the retailer. For the most accurate details, please contact Best Buy directly or the retailer you plan to purchase from. They will be able to confirm current pricing and sale timelines. Sudeep | Insignia

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: Questionfor the love of god please let me turn off sleep mode. I want my TV to stay on. I don't care that it's a "feature". It's something you are forcing upon people WHO NEVER ASKED FOR IT

Asked 3 months ago by Adam.

• A:Answer Hello Adam! Thank you for your question. You can turn off the Sleep Timer on the Insignia 65" F50 Series Fire TV by pressing and holding the Home button to open Quick Settings, selecting Sleep Timer, and setting it to Off, and once that’s disabled the TV won’t automatically shut itself off from that feature anymore, giving you uninterrupted viewing without the forced timeout you’ve been dealing with. Darshan | Insignia

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: QuestionIs this TV easy to set up?

Asked 3 months ago by Anonymous.

• A:Answer Yes

  Answered 2 months ago by IsaacMVerified Purchase

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