“When plugged into the PlayStation it intermittently goes black for a second or two which is a long time during a game or show. What is that about?”
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Thank you for your inquiry! The intermittent black screen issue you're experiencing with your Insignia™ 75" Class F50 Series LED 4K UHD Smart Fire TV when connected to your PlayStation could be due to several factors. First, ensure that your HDMI cable is securely connected and in good condition, as a loose or faulty cable can cause signal interruptions. Additionally, try using a different HDMI port on your TV, as ports can sometimes become worn or damaged. Check the resolution and refresh rate settings on your PlayStation to ensure they are compatible with your TV's capabilities. Make sure both your TV and PlayStation have the latest firmware updates installed, as updates can fix bugs and improve compatibility. Lastly, other electronic devices or wireless signals nearby can sometimes cause interference, so try moving other devices away from your TV and PlayStation. If these steps don't resolve the issue, you might want to contact Insignia customer support for further assistance. Keith | Insignia Support
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