“I have a Dell Inspiron 14 5000 and this charger seems to power it but not charge it. Do I need a different one? I am using the #29 tip.”
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Hi Patty. It is possible that the charger is NOT the correct voltage for your specific laptop. We offer other chargers 45W, 65W and 90W. My suggestion is to contact us on the link below my signature for detailed orientation on this. Charles V. - Insignia Support https://www.insigniaproducts.com/contact-us
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