1-1 of 1 Answer
The USB-C port on the laptop must support Power Delivery in order for it to charge with the 100W Super Charger . I recommend reaching out to computer manufacturer to help determine if your laptop supports Power Delivery. If you have any other questions please reach out to our customer support by visiting the j5create website then click on the "SUPPORT" tab at the top right of the webpage. Thank you.
Sorry, there was a problem. Please try again later.
