“If I need to use the warranty on this, do I go through Best buy or do I go through the manufacturing company? I bought two of these in February and in the last couple of months both of them stopped being able to charge my laptops.”
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Best Buy will handle this.
Sorry, there was a problem. Please try again later.The 100W Super Charger comes with a 2-Year Limited Warranty directly through the manufacturer (j5create). If you need to use the warranty, you should contact j5create Technical Support rather than Best Buy. They’ll be able to help with troubleshooting or warranty replacement. You can reach them via the Support section on j5create website.
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