The charger case for the earbuds doesn’t charge above 10%, red light only. Tried with supplied cable, other cables, many sockets, the root issue is the charger case. This means the earbuds don’t fully charge also. null

Question

PeterB · Accepted Answer

Probably should send a message to the company or return them !

MichalL · Answer

The case is defective. Contact the manufacturer.

Jabra · Answer

Hello - Thank you for reviewing your Jabra Elite 10 Gen 2. We are sorry that you are having charging challenges with your case. We recommend contacting our Online Support Team at this link (https://bit.ly/3Thcghd). We are here for you and more than happy to help!

Answered by Jabra 1 year ago

“The charger case for the earbuds doesn’t charge above 10%, red light only. Tried with supplied cable, other cables, many sockets, the root issue is the charger case. This means the earbuds don’t fully charge also.”

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