Questions & Answers

Q: QuestionI have question about volume control how can I raise up the volume.

Asked 4 years ago by Scorpio.

• A:Answer You can adjust the volume by swiping your finger up or down on the ear bud.

  Answered 3 years ago by ScottVerified Purchase

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Q: QuestionCan these ear buds be used with a laptop with bluetooth?

Asked 4 years ago by judy.

• A:Answer Yes

  Answered 3 years ago by ScottVerified Purchase

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Q: QuestionCan you swim with these?

Asked 4 years ago by Nick.

• A:Answer JBL website says quote “Their ergonomic fit and sweatproof/waterproof design let you exercise longer and harder, wherever your workout takes you.” https://www.jbl.com/wireless-headphones/ENDURANCE+PEAK+II-.html

  Answered 3 years ago by ScottVerified Purchase

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Q: QuestionAre they compatible with Sandisk Clip Soprt Plus? I can't pair them

Asked 4 years ago by Maaaanelete.

This question was asked about the related product: JBL - Endurance Peak II True Wireless Sports Headphones - Blue

• A:Answer Didn’t have them long enough to compare with anything .

  Answered 4 years ago by Disappointed

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Q: QuestionWil it decrease the longterm battery life of the earphones if you charge the earphones in the case even though the earphones still have for example: 70 % battery powwer left? Or should you use the earphones tells you that the battery needs to be charged?

Asked 4 years ago by AAWR.

This question was asked about the related product: JBL - Endurance Peak II True Wireless Sports Headphones - Blue

• A:Answer They shouldn't because they shut off as soon as r charged.

  Answered 4 years ago by Mando0903

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Q: QuestionDo these earpiece comes with caller ID/annonces who's calling?

Asked 4 years ago by Anonymous.

• A:Answer Negative.

  Answered 4 years ago by Gb1PghVerified Purchase

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Q: QuestionJbl endurance peak 2 how do I turn them on?

Asked 4 years ago by Howie.

This question was asked about the related product: JBL - Endurance Peak II True Wireless Sports Headphones - Blue

• A:Answer It on as soon as in your ear for the first time that day

  Answered 4 years ago by sunit

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Q: QuestionAre these smaller than the peak 1??

Asked 4 years ago by Kristen.

• A:Answer Thank you for reaching out. There is not much difference in size dimension but more on the weight. The weight of the Endurance Peak earbuds is 28 Grams whereas the Endurance II earbuds weigh 26 Grams. The charging case of the Endurance Peak weighs 90 Grams whereas the charging case of the Endurance Peak II weighs 77 Grams. Access the link to get more information about this product. https://bit.ly/34kALQv

  Answered 4 years ago by JBL Support

  
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Q: QuestionHow do I turn off the touch settings?

Asked 4 years ago by Bryant.

This question was asked about the related product: JBL - Endurance Peak II True Wireless Sports Headphones - Blue

• A:Answer It has app. You can download it and change your settings as you like.

  Answered 4 years ago by Fofooo

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Q: QuestionIs it compatible with iPhone

Asked 4 years ago by Geno.

• A:Answer Yes, I use it with an iPhone.

  Answered 4 years ago by Leandro

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Q: QuestionCan you use these underwater for swimming?

Asked 4 years ago by Jmanley.

• A:Answer Our JBL Endurance Peak has a rating of IPX7 which means that it is waterproof but it is not recommended for swimming. We suggest the JBL Endurance Dive for swimming activities. https://www.jbl.com/endurance-headphones-series/JBL+Endurance+DIVE.html

  Answered 4 years ago by JBL Support

  
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Q: QuestionDo these fit kids smaller ears? Are they adjustable?

Asked 4 years ago by HG.

• A:Answer Our JBL Endurance Peak II may not fit kid's ears well. You may try to use the smallest ear tips to see if it will fit well.

  Answered 4 years ago by JBL Support

  
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Q: Questionwhat waterproof rating do these have?

Asked 4 years ago by Anonymous.

• A:Answer Our JBL Endurance Peak has a rating of IPX7 which means that it is waterproof but it is not recommended for swimming. We suggest the JBL Endurance Dive for swimming activities. https://www.jbl.com/endurance-headphones-series/JBL+Endurance+DIVE.html

  Answered 4 years ago by JBL Support

  
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Q: Questionhow to make both earphones workat the same time

Asked 4 years ago by Ray.

• A:Answer To manually pair our JBL Endurance Peak II, press the dedicated JBL buttons of the earphones 3 times simultaneously. For more information about the controls of the earphones, check it out here: https://www.jbl.com/on/demandware.static/-/Sites-masterCatalog_Harman/default/dwff3f57e6/pdfs/JBL_Endurance%20Peak%20II_QSG_Multilingual.pdf

  Answered 4 years ago by JBL Support

  
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Q: QuestionThese buds are very high treble. Is there a tone control or bass boost?

Asked 4 years ago by Conrad.

• A:Answer Our JBL Endurance Peak II doesn't have built-in adjustments for the bass or treble. You can use an equalizer application on your phone to adjust the audio of the headphones to your preference.

  Answered 4 years ago by JBL Support

  
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Q: QuestionCan these earbuds be loud? I have another pair that aren’t very loud because it keeps the background noise in play. Most likely as a safety feature

Asked 4 years ago by Chris.

• A:Answer The loudness of our JBL Endurance Peak II may vary depending on the volume level and music content.To control the volume, simply move your finger up the ridges above the JBL logo on the RIGHT ear to increase the volume. To decrease the volume, move your finger down along the ridges. Make sure you set the maximum volume from the source device. if you need more help, please use this link to contact customer service. https://bit.ly/31uxRHB

  Answered 4 years ago by JBL Support

  
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Q: QuestionI see the description says these are water proof, can I swim in a pool with my head under water with these?

Asked 4 years ago by Moe.

• A:Answer Our JBL Endurance Peak has a rating of IPX7 which means that it is waterproof but it is not recommended for swimming. We suggest the JBL Endurance Dive for swimming activities. https://www.jbl.com/endurance-headphones-series/JBL+Endurance+DIVE.html

  Answered 4 years ago by JBL Support

  
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Q: QuestionDoes the charging case charge the earpieces by itself, without being plugged into a wall outlet?? Thanks

Asked 4 years ago by GoodDay.

• A:Answer Yes

  Answered 4 years ago by Lemmy

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Q: QuestionDo these cancel out noise?

Asked 4 years ago by Eileen.

• A:Answer No

  Answered 4 years ago by Lemmy

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