A:AnswerThanks for your question. Our JBL Live 770NC has a Bluetooth range of 10 meters (about 30 feet) with a clear line of sight between your device and the speaker and without interference, including walls, other objects, and other wireless connections.
A:AnswerThank you for bringing this to our attention. This is highly unusual to happen for a brand new JBL Live 670NC. Please try to connect the headphones to a different device (phone/tablet/music player) to see if it fixes the problem. If the issue persist, please reach out to our customer support for further assistance.
A:AnswerThank you for your Inquiry. Yes, the ear cushions of our JBL Live 670NC are replaceable. To assist you further for the parts of your headphones, please contact our customer support.
A:AnswerThanks for your inquiry. Our JBL Live 670NC can connect to a Smart TV via Bluetooth. It is designed to be used for connecting with mobile phones, tablets, and laptops for streaming audio/music. You may encounter audio-video delays when you're using it with video content since these headphones doesn't have an aptX HD low-latency codec. If you need more help, please contact our customer support.
A:AnswerIf your TV doesn’t have Bluetooth connection you can still connect these headphones to the TV with a AUX cable. You need to buy a AUX cable separate from the headphones and be sure it’s a length long enough for you to comfortably use it while watching TV.
A:AnswerThank you for your inquiry. True wireless is a technology that lets you connect two audio devices without wires. This means you can enjoy music with separate left and right channels.
A:AnswerBasically it means no matter what environment you’re in, the noise cancellation feature of the headphones will adapt to the environment. For example, if I’m home the noise cancellation may be different from when I’m on the public bus taking a ride to the grocery store. The outside noise is different depending on where you are at and the headphones will adjust the noise cancellation feature automatically depending on how noisy the surrounding sounds are.
A:AnswerThanks for your question. Our JBL Live 770NC does not feature an IPX rating and is not water-proof or sweat-proof. Overexposure to water or moisture can result in irreversible impairment of this unit. If you need more help, please contact us.
A:AnswerThank you for your question. Our JBL Live 460NC has an Adaptive Noise Cancelling feature. Noise from landscape equipment is often variable and at higher frequencies, which can be challenging for many ANC systems that are optimized for lower frequencies. It will not completely block out the sounds of a hedge trimmer but it should significantly lessen the noise.
A:AnswerWe appreciate your inquiry. Please try adjusting the headband of your JBL Tune 770NC to your desired fit. If you're interested, you may check our JBL On-Ear headphones and JBL In-Ear headphones that are smaller than our over-ear headphones. If you have more questions, please contact us.
A:AnswerA better answer is, "The ANC function ONLY works when using the wireless Bluetooth connection. Engineers are assuming their customers won't need the ANC function when plugging into 3.5mm. In fact, the industry as a whole is doing its absolute best to discourage wired connectivity, even though it's safer for the brain; pushing everyone into 100% wireless world for easier eaves-dropping without them knowing."
