Questions & Answers

Q: QuestionWhat wireless charging pad would work with these?

Asked 5 years ago by KMMCP.

• A:Answer Our product was designed to work with any wireless charger which uses the Qi standard. -JLab Audio

  Answered 5 years ago by JLab Audio Team

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Q: QuestionAre they sweat resistant like the other JLab sport earbuds?

Asked 5 years ago by Megmar.

• A:Answer Yes, with an IP66 these are sweat resistant. -JLab Audio

  Answered 5 years ago by JLab Audio Team

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Q: QuestionHow long JLab Epic Air Sport ANC dry out?

Asked 5 years ago by Hector.

• A:Answer As in if you get them wet from rain, sweat, or dropping them into something? You can towel them off and they should be dry enough to charge at that point.

  Answered 5 years ago by BillFromKC

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Q: QuestionWhen getting incoming text messages, is this set capable of reading my text messages as they come in? Or would I have to tap the message for this feature?

Asked 4 years ago by Ga.

• A:Answer You can ask Siri to read your message

  Answered 4 years ago by Chris

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Q: Questiondoe these have a microphone for phone calls?

Asked 4 years ago by Mike3.

• A:Answer Yes, they are great for phone calls.

  Answered 4 years ago by SweetgrandmaVerified Purchase

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Q: QuestionCan these buds connect to a TV sound bar? I'd like to listen to TV without disturbing anyone in the house?

Asked 4 years ago by Bob.

• A:Answer These are compatible with all devices that support Bluetooth 5.0. Please check the Bluetooth version that your device supports. -JLab Audio

  Answered 4 years ago by JLab Audio Team

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Q: QuestionAre you able to pair two pairs of earbuds to one device at the same time so two people can listen simultaneously?

Asked 4 years ago by Anonymous.

• A:Answer That is a feature that is not dependent on our products but the device you connect it you. -JLab Audio

  Answered 4 years ago by JLab Audio Team

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Q: QuestionDoes the charging case for a lanyard attachment?

Asked 1 week ago by Daniel.

Q: Questiondoes the button on these allow you to turn the earbuds off and on whithout using the case ? The $30 JLab only turn on when removed from the case.

Asked 1 year ago by BobM.

• A:Answer YES

  Answered 9 months ago by JohnVVerified Purchase

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Q: QuestionAre these the gen 2 headphones

Asked 1 year ago by Steve.

• A:Answer Yes

  Answered 1 year ago by DavidKMVerified Purchase

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Q: QuestionCan it connect to multiple devices at the same time

Asked 1 year ago by Anonymous.

• A:Answer No

  Answered 1 year ago by CurtVerified Purchase

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Q: QuestionDoes any one have trouble having your hood up with these on activating the touch controls and such?

Asked 2 years ago by Trevor.

• A:Answer Nope

  Answered 1 year ago by DesmonFVerified Purchase

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Q: QuestionCan you use the touch controls with gloves on.

Asked 2 years ago by Brandon.

• A:Answer I wear latex gloves at work and it can be an issue at times

  Answered 2 years ago by JohnathanBVerified Purchase

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Q: QuestionAre These Compatible With Android Phone.

Asked 2 years ago by Pmoisan.

• A:Answer Yes

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionHow does the ANC feature compare to Apple Airpod Pro? can these largely block out external noise?

Asked 2 years ago by sunapeeman.

• A:Answer I never figured out how to block out noise with it yet and I can't compare to the Air Pro airpod

  Answered 2 years ago by AdamBVerified Purchase

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Q: QuestionHas anyone experienced irritation in the ears after using these? Are they hypoallergenic? I have had irritation with Powerbeats Pro and another pair...want to make sure I won't have the same problem here...

Asked 2 years ago by BobV.

• A:Answer They do not irritate my ears maybe you have them up too loud cuz they are loud

  Answered 2 years ago by AdamBVerified Purchase

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Q: QuestionWhat is the distance / range ?

Asked 2 years ago by Anonymous.

• A:Answer I'm not sure but one day I left me in the kitchen I have a two-story house I went upstairs and I can still hear my music

  Answered 2 years ago by AdamBVerified Purchase

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Q: QuestionI can't answer calls it always goes straight to voice mail...any suggestions?

Asked 2 years ago by Collette.

• A:Answer I suggest you go back to the owner's menu and go over it I can answer calls on mines with no problem

  Answered 2 years ago by AdamBVerified Purchase

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Q: QuestionHow long is the battery life? Thanks

Asked 2 years ago by Me.

• A:Answer I usually get 15 hours or so running noise canceling i typically only use them at work and dont really have to push that unless i run a double shift that veing said i can usually get a week and a half out of the case

  Answered 2 years ago by Workerdrone

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