“Had these for a while but last week I noticed that it kept disconnecting and repeating "battery medium" so I put it on the charger. Tried to use them this morning and can't get them to power on. No light illuminates when charging either. So disappointed!”
Answer This Question
1-1 of 1 Answer
Hello, We are very sorry to hear of the issues that you have run into. We do cover our Bluetooth headphones with a two-year limited warranty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t Friday 8am-3pm p.t so that we may get you taken care of under warranty. We want to help you #FINDYOURGO JLab Audio
Sorry, there was a problem. Please try again later.