Questions & Answers

Q: QuestionI barely got it like a week ago and its not charging and im using the cable that came with it and ive tried many other cables. Is there any reason it is not charging?

Asked 6 years ago by AlexRivera.

• A:Answer These are not very sweat resistant, so if you are wearing them while you run, they are probably toast.

  Answered 6 years ago by Runnermom

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Q: QuestionDo they have a speaker so you can talk on them as well?

Asked 6 years ago by Shelly.

This question was asked about the related product: JLab - JBuds Pro Signature Wireless Earbud Headphones - Gray/Blue

• A:Answer Yes. I call and talk too my wife all the time

  Answered 6 years ago by Stevo

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Q: QuestionIs it compatible with apple products?

Asked 6 years ago by Sonbra.

• A:Answer Yes it is I have it hooked up to my iPhone!!

  Answered 6 years ago by Mandeez84Verified Purchase

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Q: QuestionHow long does the charge hold

Asked 7 years ago by Jade.

This question was asked about the related product: JLab - JBuds Pro Signature Wireless Earbud Headphones - Gray/Blue

• A:Answer I use them for phone calls while I’m driving mainly and I charge them every 3 to 4 days. For my son who listens to music all day I would estimate at least 6 to 10 hours maybe more.

  Answered 6 years ago by Speedyw0nVerified Purchase

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Q: Questiondoes it come with a charger

Asked 7 years ago by cvs.

This question was asked about the related product: JLab - JBuds Pro Signature Wireless Earbud Headphones - White/Gray

• A:Answer Hey cvs, They do indeed come with a micro USB charger. Please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t if we may provide you with further detail. Thanks, JLab Audio #FINDYOURGO

  Answered 7 years ago by JLab Audio Team

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Q: QuestionAre there any buttons to skip tracks while listening to music?

Asked 7 years ago by Stef.

• A:Answer If you hold the button for the volume you can skip the tracks

  Answered 7 years ago by MelloVerified Purchase

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Q: QuestionCould these earbuds be paired with a wireless microphone system, such as the Pyle Pro?

Asked 7 years ago by KaraokeFan.

• A:Answer Hey KaraokeFan, So long as the device uses a standard Bluetooth protocol, they should work with no issue. We do not have the opportunity to test on every possible device, so I can not answer with absolute certainty. When you get a chance, please reach out to us either via email [email protected] or shoot us a call at 405.445.7219 Monday-Thursday between 8am-5pm p.t & Friday 8am-3pm p.t so that we may provide you with further detail. Thanks, JLab Audio #FINDYOURGO

  Answered 7 years ago by JLab Audio Team

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Q: QuestionHow do I charge my lab, jbudsprowireless signature earbuds with my iPhone. The charger devise doesnt fit into the charger adapter on the earbuds?

Asked 3 years ago by Needhelp.

• A:Answer It has a charger but not the base. You can use a regular base that you use to charge your phone or use the port on your computer

  Answered 3 years ago by SharijayVerified Purchase

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Q: QuestionHow do I change the sound modes? Was given these and they are actually really comfortable. Would like more bass. Didn’t get the instructions and can’t find out how to change the sound modes. Thanks in advance.

Asked 3 years ago by Bobbbbbbbb.

• A:Answer You can Google the particular model and download the user guide.

  Answered 2 years ago by BarryGVerified Purchase

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Q: QuestionDo the earbuds work with Android phones?

Asked 3 years ago by CURIOUS1.

• A:Answer Yes. They paired easily with the Bluetooth active.

  Answered 9 months ago by RJGeisterVerified Purchase

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Q: QuestionThe red dot is blinking, is that ok? And how long do they take to fully charge?

Asked 4 years ago by Jon.

This question was asked about the related product: JLab - JBuds Pro Signature Wireless Earbud Headphones - Gray/Blue

• A:Answer OK the unit is charging- not too long

  Answered 4 years ago by GEMicrowave

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Q: QuestionDo these work on iPhone 12 pro

Asked 4 years ago by Anne.

• A:Answer I know they work for an iPhone 6 or 11, an iPad, and a iWatch so that shouldn’t be a problem.

  Answered 3 years ago by AEP22

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Q: QuestionHow do I turn on the earbuds?? They have been on charge for about 4 hours

Asked 4 years ago by Dedra.

• A:Answer Hold the middle circle for a few seconds until you hear the lady voice say "hello"

  Answered 3 years ago by Demetriamartinez89

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Q: QuestionDo these earbuds have controls to operate the telephone function of your iphone, or only for audio music etc on your iphone?

Asked 5 years ago by Vicki.

• A:Answer Yes. Long press of the JLAB button summons your electronic digital minion to do your bidding. Simply command your digital succubus to . . . Whatever the commands are for your Siri-ous assitant.

  Answered 4 years ago by PreplexedinPA

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Q: QuestionHow do I connect them to My phone

Asked 5 years ago by Soso.

• A:Answer Hit Bluetooth on phone and turn on ear buds, then "pair"

  Answered 4 years ago by Amazing

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Q: QuestionCan these be used to replace my work from home headset? Was looking for a cheaper option for wireless work headsets.

Asked 5 years ago by Harley.

• A:Answer This would be good

  Answered 4 years ago by Hunter445

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Q: QuestionHow quiet are these? I like to listen to music at a very low volume when falling asleep - like the lowest volume on the iPhone.

Asked 5 years ago by Jen645.

• A:Answer The ear buds will follow your volume set on phone.

  Answered 5 years ago by Michlee

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Q: QuestionCan I use a 5V 1A wall charger to charge this earbud? Will it damage it? Thanks

Asked 5 years ago by FW.

• A:Answer If the wall charger plugs into the earbuds, it will charge it.

  Answered 5 years ago by CindyVerified Purchase

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Q: QuestionJlab ear bud stop charging after one week of use just what to do to get them to charge

Asked 5 years ago by Justdontknw.

• A:Answer There is a little lip on the side that you lift and plug in a charging cord. These take the charging cords that fit many devices.

  Answered 5 years ago by CindyVerified Purchase

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