A:AnswerYou can choose the size (8 oz, 10 oz, or 12 oz) which I guess would change the strength overall. There is no "shot" option like my other Keurig.
A:AnswerThanks for your question, Russ. Keurig brewers are made to be used at elevations up to 6,000 ft. K-Cup pods may need to be pre-punctured prior to brewing to release the pressure inside. To do this simply drop the pod into the K-Cup pod chamber and use the palm of your hand to push down on the pod so that the bottom is punctured by the exit needle in the bottom of the chamber before you close the handle. If you ever need assistance, please call our Consumer Care team at 866-901-2739, we will be more than happy to help.
A:AnswerIt has a choice of 8oz 10oz or 12oz.
If i use the 12oz with my regular coffee cup it does not leave enough room for milk.
I imagine the 12oz would work well with a 16oz cup and leave room for milk or cream!
Hope this helps
A:AnswerHi Alicia, the behavior you are describing certainly doesn't sound normal and we would love to help resolve this. At your convenience, please contact our consumer care department at 866-901-2739 to speak with a representative. We look forward to helping you!