“Descale light came on, I descaled twice, it did not go out.I have tried holding down oz. buttons for 3 seconds as described on a trouble shoot page. Also problems with getting only hot water when trying to brew coffee, using a paper lip in between uses.”
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https://support.keurig.com/article?id=kA03g000000g6z9 Follow the instructions in the above Keurig video on How to Descale Your Keurig® K-Supreme™ and K-Supreme Plus™ Brewers - not the instructions on the Keurig Descaling Solution bottle...
Sorry, there was a problem. Please try again later.Have you tried reaching out to our Consumer Care team regarding your K-Supreme coffee maker? We can be reached at 866-901-2739 and will be happy to troubleshoot your coffee maker with you.
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