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Roscoe, at KitchenAid, we are constantly working to improve our appliances and our service, and it is only through feedback from customers like yourself that we are able to do so. We have documented all of the concerns you have mentioned, for review by our managers and engineers. Our managers and engineers do regularly review our files, to look for areas in which we can improve our products. Thank you, KitchenAid Social Care
Sorry, there was a problem. Please try again later.Top shelf is for large utensils such as spatula’s or large utensils that are to tall to fit into the silverware dispenser. I like this extra feature
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