“The dishwasher soap dispenser no longer completely opening during the wash cycle. When it is done, the door is still closed. It looks like the soap is still dissolving (we use Cascade tablets). How do we fix this or get a replacement part?”
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Hi Michelle, I would recommend to contact KitchenAid customer service if you are still having this issue. We hope this helps.
Sorry, there was a problem. Please try again later.I do not have that problem; however, you could try simply placing the tablet pod in the bottom of the dishwasher. Or, you might need to get a different brand tablet that does not require so much water to dissolve completely. Good Luck!
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