The griddle does not get hot enough to cook properly. I tried adjusting the control according to the manual and it only gets lower. The griddle does not get hot enough to cook anything properly. Very disappointed. Can I get my money back? null

Question

KitchenAidTeam · Accepted Answer

Hi TooColdToCook, If you are having issues with the appliance not cooking properly we would recommend to contact KitchenAid customer service for further assistance. We hope this helps.

Worksfine · Answer

Works fine. Are you using propane or natural gas? Did you replace the burner valves according to your type of gas? The stove comes set up for natural gas. If you have propane you’ll need to replace all the valves. That might be the problem.

Answered by Worksfine 5 years ago

Verified Purchase

KRFC704FPS04 · Answer

Buyer BeWARE. TERRIBLE OFFSHORE CUSTOMER SERVICE. You have two weeks to return your product then all sales are final. I regret my purchase of this oven.

“The griddle does not get hot enough to cook properly. I tried adjusting the control according to the manual and it only gets lower. The griddle does not get hot enough to cook anything properly. Very disappointed. Can I get my money back?”

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