A:AnswerHello, model KFGD500ESS, KitchenAid® Range, does have an option for a replacement Griddle. The part number is W10432544. Please see the link to this griddle. https://tinyurl.com/5betn2xm Thank you for your inquiry on our KitchenAid appliances.
A:AnswerHello, per the Installation Instructions, https://tinyurl.com/4fmsutm8 Provide a gas supply line of 3/4" (1.9 cm) rigid pipe to the range location. A smaller size pipe on longer runs may result in insufficient gas supply. With propane gas, piping or tubing size can be 1/2" (1.3 cm) minimum. Usually, propane gas suppliers determine the size and materials used in the system. If you would like more information on whether Installers bring this, please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. Thank you for your inquiry on our KitchenAid appliances.
A:AnswerHello! We are sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm EST. They will be better able to assist you.
A:AnswerHi Lynn. In in the event of a prolonged power failure, the surface burners cannot be lit manually. No attempt should be made to operate the appliance during a power failure. We hope this helps.
A:AnswerHello Cook! We are terribly sorry to hear about your concern. We would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm est. They will be better able to assist you.
A:AnswerHello Judy, this model only comes with the two grates that originally came with. Kitchenaid does not offer different styles other than the OEM grates. We hope this info helps.
A:AnswerHello Tholden, this model only has convection, which is actually operated by "EasyConvect™ Conversion System in which it will automatically adjust the cooking temperature for you. We hope this helps.
A:AnswerHi BTU, you can access the BTU rating for each burner and the ovens by going to the following link, then under "Specifications" you will find each burner and oven BTU. Here is the link: https://bit.ly/3lIwFLm Please don't hesitate to reach out to us directly if you have any other questions or concerns. KitchenAid (800) 422-1230 M - F 8 AM to 6 PM ET.
