Questions & Answers

Name: KitchenAid - 30" Single Electric Convection Wall Oven with Built-In Microwave - White
Brand: KitchenAid
SKU: 7315036
Price: 4139.99 USD
Rating: 4.5 (574 reviews)

KitchenAid - 30" Single Electric Convection Wall Oven with Built-In Microwave - White

Model:: KOCE500EWH; |
SKU:: 7315036

User rating, 4.5 out of 5 stars with 574 reviews.

Highly rated by customers for:

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QuestionCan you toast bread in the upper convection/microwave oven?
Asked 8 years ago by AndyO.
- Answer Yes, you can, just use the crisping tray
  Answered 7 years ago by Beachlover
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QuestionDo I need the Flush Instalation Kit to install this unit? Where do I find one? The part #is W10752691A but if doesn't show on the Kitchen Aid web site and the chat line couldn't help me either?
Asked 8 years ago by Butch.
This question was asked about the related product: KitchenAid - 30" Single Electric Convection Wall Oven with Built-In Microwave - Black Stainless Steel
- Answer We got a trim kit with the unit which completed the installation look,
  Answered 7 years ago by uwp1974
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QuestionWe have an old Kitchenaid oven/microwave combination. Does Best Buy install and remove the old one?
Asked 8 years ago by Mamab.
- Answer order a new similar model
  Answered 3 years ago by Excellent
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QuestionHiw much does it weigh?
Asked 8 years ago by Anonymous.
This question was asked about the related product: KitchenAid - 30" Single Electric Convection Wall Oven with Built-In Microwave - Black Stainless Steel
- Answer 265 lbs
  Answered 5 years ago by Anonymous
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QuestionDoes this price include delivery and installation?
Asked 8 years ago by David.
- Answer Included delivery , but not installation.
  Answered 8 years ago by Tab380
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QuestionDoes this oven come In black stainless?
Asked 8 years ago by Jerry.
- Answer Yes
  Answered 8 years ago by Taylors
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QuestionWhat type of plug for electricity
Asked 9 years ago by Anonymous.
This question was asked about the related product: KitchenAid - 30" Single Electric Convection Wall Oven with Built-In Microwave - Black Stainless Steel
- Answer The unit needs to be wired to an electrical box behind the unit. It's not difficult, but it's always smart to have an electrician do it.
  Answered 7 years ago by uwp1974
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QuestionCan you tell me the specific dimension from the bottom of the oven to the bottom of the microwave and from the top of the microwave to the top of the control panel
Asked 9 years ago by TT.
- Answer You can go online and get all the dimension Or you can go to the sales person in Best Buy and I can print he can print you one
  Answered 8 years ago by Uzonk
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Questionwhat are the rough in measherments
Asked 9 years ago by Anonymous.
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QuestionThe specs say it draws 32 amps at 240 volts, which is 7680 watts, but the specified power is 3200 watts, which implies half as much current. What’s the real power usage for the oven and microwave, independently and together?
Asked 1 year ago by Richard.
- Answer Richard, please visit page 3 of this link to review the electrical requirements of this appliance. https://s3.amazonaws.com/sm-backend-production-attachments/installation-instructions-w10725683-revC.pdf
  Answered 1 year ago by KitchenAidTeam
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QuestionIf microwave goes out can just the microwave be replaced?
Asked 3 years ago by Anonymous.
- Answer Hello, KitchenAid brand of Whirlpool Corporation or Whirlpool Canada, LP (hereafter “KitchenAid”) will pay for factory-specified replacement parts and labor to correct defects in materials or workmanship that existed when this major appliance was purchased.
  Answered 3 years ago by KitchenAidTeam
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Questionhello Ive been trying to get this oven for the past two years its never available should I give upp?
Asked 3 years ago by Anonymous.
- Answer I couldn't answer your question as I still don't have mine either. Not feeling very positive about getting it.
  Answered 3 years ago by Fadingrockstar
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QuestionWhen will this appliance be available for order
Asked 3 years ago by Anonymous.
- Answer Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
  Answered 3 years ago by KitchenAidTeam
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QuestionThe microwave door sensors has been replaced due to the light not turning off when door is shut. Now the microwave turns off while running and the light still does not always turn off when the door is shut. What can we do to fix this. still warentied
Asked 3 years ago by nancy.
- Answer Hey Nancy, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select " Major Appliance Schedule Service" from the options listed. https://bit.ly/3wzhBT0
  Answered 3 years ago by KitchenAidTeam
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Questionhow to set up the temperature probe?
Asked 3 years ago by Anonymous.
- Answer Hello, Before using, insert the probe into the food item. (For meats, the probe tip should be located in the center of the thickest part of the meat and not into the fat or touching a bone). Place food in oven and connect the temperature probe to the jack. Keep probe as far away from heat source as possible. Close oven door. We hope this helps.
  Answered 3 years ago by KitchenAidTeam
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QuestionInstalled a new Kitchen Aid KOCE500ESS. what does "Demo Mode" mean on the screen?
Asked 4 years ago by Anonymous.
- Answer Hello, Demo Mode allows you to explore various features and options on your WHR connected appliance without turning on all the functionality (i.e., turning on the heating elements). If your appliance is in Demo Mode, it will say "Try the Product" "View Product Video's" on display after powering on. To Exit Demo Mode: Select the HOME button. Select TRY THE PRODUCT. Scroll and select EXPLORE (If explore is not in the menu move to step 4). Select the TOOLS Connected VSI-V2 Tools Icon.jpg button. Scroll and select INFO. Select STORE DEMO MODE OFF. Select YES to take you back to a fully functioning appliance. To Start Demo Mode: Select the Tools Connected VSI-V2 Tools Icon.jpg keypad Scroll and select INFO Select STORE DEMO MODE and select ON Select the HOME icon on the console Select TRY THE PRODUCT or VIEW PRODUCT VIDEOS We hope this helps.
  Answered 4 years ago by KitchenAidTeam
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QuestionWhen will you have this restocked only missing item in my kitchen
Asked 4 years ago by Restock.
- Answer Hello Restock! Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps.
  Answered 4 years ago by KitchenAidTeam
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QuestionThe instruction state 8/3 SOLID. I have spoken to an electrician and states 8/3 stranded is fine. Will the unit run fine with stranded vs solid copper?
Asked 4 years ago by Banks.
- Answer My house was wired with stranded 8-3 just be sure and twist it tight and use NEW wire nuts.
  Answered 4 years ago by Dave
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QuestionWhat height should the electrical connection be placed on the wall?
Asked 4 years ago by Banks.
- Answer centered at 58" if base is at 19'
  Answered 4 years ago by frigleaks
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Questionwhat size OF electrical braker do i need to installed
Asked 5 years ago by Anonymous.
- Answer Hello, For specific electrical requirements based on your area we would recommend to view the installation instructions of the appliance. We hope this helps.
  Answered 4 years ago by KitchenAidTeam
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Questions & Answers

KitchenAid - 30" Single Electric Convection Wall Oven with Built-In Microwave - White

Q: QuestionCan you toast bread in the upper convection/microwave oven?

Q: QuestionDo I need the Flush Instalation Kit to install this unit? Where do I find one? The part #is W10752691A but if doesn't show on the Kitchen Aid web site and the chat line couldn't help me either?

Q: QuestionWe have an old Kitchenaid oven/microwave combination. Does Best Buy install and remove the old one?

Q: QuestionHiw much does it weigh?

Q: QuestionDoes this price include delivery and installation?

Q: QuestionDoes this oven come In black stainless?

Q: QuestionWhat type of plug for electricity

Q: QuestionCan you tell me the specific dimension from the bottom of the oven to the bottom of the microwave and from the top of the microwave to the top of the control panel

Q: Questionwhat are the rough in measherments

Q: QuestionThe specs say it draws 32 amps at 240 volts, which is 7680 watts, but the specified power is 3200 watts, which implies half as much current. What’s the real power usage for the oven and microwave, independently and together?

Q: QuestionIf microwave goes out can just the microwave be replaced?

Q: Questionhello Ive been trying to get this oven for the past two years its never available should I give upp?

Q: QuestionWhen will this appliance be available for order

Q: QuestionThe microwave door sensors has been replaced due to the light not turning off when door is shut. Now the microwave turns off while running and the light still does not always turn off when the door is shut. What can we do to fix this. still warentied

Q: Questionhow to set up the temperature probe?

Q: QuestionInstalled a new Kitchen Aid KOCE500ESS. what does "Demo Mode" mean on the screen?

Q: QuestionWhen will you have this restocked only missing item in my kitchen

Q: QuestionThe instruction state 8/3 SOLID. I have spoken to an electrician and states 8/3 stranded is fine. Will the unit run fine with stranded vs solid copper?

Q: QuestionWhat height should the electrical connection be placed on the wall?

Q: Questionwhat size OF electrical braker do i need to installed

QuestionCan you toast bread in the upper convection/microwave oven?

QuestionDo I need the Flush Instalation Kit to install this unit? Where do I find one? The part #is W10752691A but if doesn't show on the Kitchen Aid web site and the chat line couldn't help me either?

QuestionWe have an old Kitchenaid oven/microwave combination. Does Best Buy install and remove the old one?

QuestionHiw much does it weigh?

QuestionDoes this price include delivery and installation?

QuestionDoes this oven come In black stainless?

QuestionWhat type of plug for electricity

QuestionCan you tell me the specific dimension from the bottom of the oven to the bottom of the microwave and from the top of the microwave to the top of the control panel

Questionwhat are the rough in measherments

QuestionThe specs say it draws 32 amps at 240 volts, which is 7680 watts, but the specified power is 3200 watts, which implies half as much current. What’s the real power usage for the oven and microwave, independently and together?

QuestionIf microwave goes out can just the microwave be replaced?

Questionhello Ive been trying to get this oven for the past two years its never available should I give upp?

QuestionWhen will this appliance be available for order

QuestionThe microwave door sensors has been replaced due to the light not turning off when door is shut. Now the microwave turns off while running and the light still does not always turn off when the door is shut. What can we do to fix this. still warentied

Questionhow to set up the temperature probe?

QuestionInstalled a new Kitchen Aid KOCE500ESS. what does "Demo Mode" mean on the screen?

QuestionWhen will you have this restocked only missing item in my kitchen

QuestionThe instruction state 8/3 SOLID. I have spoken to an electrician and states 8/3 stranded is fine. Will the unit run fine with stranded vs solid copper?

QuestionWhat height should the electrical connection be placed on the wall?

Questionwhat size OF electrical braker do i need to installed