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Hello, model KSEG700ESS, has the AquaLift® Self Clean feature. We are sorry to hear about your concerns with your Range. Please see the link to https://shorturl.at/DSQVc If this does not resolve your concerns, we would recommend contacting KitchenAid® at 1(800)422-1230. We are available M - F 8 am to 6 pm EST. They will be better able to assist you.
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