A:AnswerThis item was free to either the address or in store. Always choose in store for a delivery for an item like this (weight/shape/size). When you choose in store delivery it is less likely to arrive damaged and in much better condition as opposed to using a traditional carrier who will toss it around.
A:AnswerBest Buy doesn’t ship internationally but if you go to the KitchenAid website you might be able to find a vendor in the Philippines that could ship there for you.
A:AnswerYes there is until May 17, 2015. I've included the link to download the Rebate Form from Kitchenaid.
http://www.kitchenaid.com/images/global/promotions/30SelectStandMixerCashBackRebate040115-051715_GeneralTrade.pdf
A:AnswerMake sure your mixing bowl is properly seated on the mixer stand. If the wires still make contact, perhaps the wires are misshaped. It could happen in shipping or unpacking if mishandled. Over time products may become damaged through regular use as well. If your product is new, I recommend returning to where it was purchased and ask to compare it with another prior to getting an exchange.