Questions & Answers

Q: QuestionDoesn’t this come in lavender?

Asked 2 months ago by Differentcolor.

• A:Answer Hello, The XP Trike2 750 does come in our beautiful Lavender Haze color! However, that specific color option is exclusive to certain channels and is not available for purchase through Best Buy, which carries the Glacier Blue version and Stratus White color.

  Answered 2 months ago by Lectric eBikes Support

  
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Q: QuestionWhat tire pressure should be used

Asked 2 months ago by bill.

• A:Answer Hi Bill, the tire PSI is printed on the sidewall of the tire itself. The recommended pressure is around 36 PSI.

  Answered 2 months ago by Lectric eBikes Support

  
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Q: Questionwhat are the dimensions of the rear basket

Asked 2 months ago by ttbike.

• A:Answer Hello, The dimensions for the large rear basket are 458mm x 310mm x 88mm. Let us know if you need any other specs for your XP Trike2!

  Answered 2 months ago by Lectric eBikes Support

  
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Q: QuestionDoes Best Buy have in store demos of this E trike

Asked 3 months ago by Retired.

This question was asked about the related product: Lectric eBikes - XP Trike2 750 Foldable Long-Range eBike (Max 70mi/17mph) + Cargo Package/Support Seat/Seat Post/Headlight/Mirrors/Lock - Phoenix Red

• A:Answer Hello, Yes, Best Buy carries Lectric eBikes, but they are typically sold online for home delivery or store pickup rather than test ride models. If you'd like to do a test ride before you purchase from Best Buy, you can find a test ride location near you here: https://lectricebikes.com/pages/testride

  Answered 3 months ago by Lectric eBikes Support

  
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Q: QuestionCAN THIS BIKE GO ON BATTERY ONLY WITHOUT PEDALING?

Asked 3 months ago by PROPERTYMANAGER.

• A:Answer Hey there, Bree! Yes it can! This model gives you the option for throttle only!

  Answered 3 months ago by Lectric eBikes Support

  
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Q: QuestionWhere can I get it serviced in my area

Asked 3 months ago by Michaelb.

This question was asked about the related product: Lectric eBikes - XP Trike2 750 Foldable Long-Range eBike (Max 70mi/17mph) + Cargo Package/Support Seat/Seat Post/Headlight/Mirrors/Lock - Dusk Blue

• A:Answer Hi Michael, please reach out to our team for assistance. That way, we can make sure that you have everything you need before heading to a partner shop. Here is the link to our service network: https://lectricebikes.com/pages/repair-service-network

  Answered 3 months ago by Lectric eBikes Support

  
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Q: QuestionWill it be assembled when I pick it up

Asked 4 months ago by Anonymous.

This question was asked about the related product: Lectric eBikes - XP Trike2 750 Foldable Long-Range eBike (Max 70mi/17mph) + Cargo Package/Support Seat/Seat Post/Headlight/Mirrors/Lock - Dusk Blue

• A:Answer Not completely, you need a few finishing touches.

  Answered 4 months ago by StephanieSVerified Purchase

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Q: QuestionWhile the trike be assembled when I pick it up

Asked 4 months ago by Anonymous.

• A:Answer Hi there! Our e-bikes, including our Trike2 are not pre-assembled at Best Buy locations. The XP Trike 2 will arrive in its specialized packaging, but it is designed to be nearly ready to ride right out of the box! To see exactly what the unboxing and final assembly steps look like, you can check out our official video here: https://youtu.be/jitwjHy63rM?si=_nVmgTx-yJ38d_yG

  Answered 4 months ago by Lectric eBikes Support

  
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Q: QuestionGood morning what is the range once fully charged

Asked 5 months ago by EnergySmartEBikerentals.

• A:Answer Hey there! The XP Trike2 750 has a range of up to 70 miles on a single charge depending on what PAS level you are riding in!

  Answered 5 months ago by Lectric eBikes Support

  
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Q: QuestionIf I got the bike but no charger how much for a charger

Asked 6 months ago by Jay.

• A:Answer The charger came with mine... No extra cost.

  Answered 4 months ago by ElizabethZ

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Q: Questionwhat is the return policy and warantee on this trike. Does it fold, I want to fit it in the back of a medium SUV.. are there any break lights in the back.

Asked 6 months ago by Mary.

• A:Answer Hi Mary! We recommend checking with Best Buy directly for their return policy, as it differs from Lectric's. Yes, the XP Trike2 folds, and the dimensions are 36.5"L x 38"W x 26"H. This model also has a 1-year warranty from the date of delivery and includes two rear lights.

  Answered 6 months ago by Lectric eBikes Support

  
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Q: QuestionDoes best buy have models to trial ride before purchase?

Asked 6 months ago by Mrgh.

• A:Answer Best Buy does not have bikes available for test ride, purchase only.

  Answered 6 months ago by Lectric eBikes Support

  
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Q: QuestionCan bike be ridden without power assist?

Asked 8 months ago by Ted.

• A:Answer Hi Ted. Yes it can!

  Answered 8 months ago by Lectric eBikes Support

  
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Q: QuestionIf I order it and pickup at store is it all put together to where I can ride home from store

Asked 8 months ago by Anonymous.

This question was asked about the related product: Lectric eBikes - XP Trike2 750 Foldable Long-Range eBike (Max 70mi/17mph) + Cargo Package/Support Seat/Seat Post/Headlight/Mirrors/Lock - Lavender Haze

• A:Answer You could but we don't recommend it since the batteries won't have a full charge.

  Answered 8 months ago by Lectric eBikes Support

  
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Q: QuestionCould someone from the store go over the bike for me, once it gets delivered. I have no family in the area to help out. Thank you for your quick response

Asked 9 months ago by Cj.

This question was asked about the related product: Lectric eBikes - XP Trike2 750 Foldable Long-Range eBike (Max 70mi/17mph) + Cargo Package/Support Seat/Seat Post/Headlight/Mirrors/Lock - Phoenix Red

• A:Answer Hey there! We recommend calling the Best Buy location you plan to purchase from to confirm if they can accommodate your request, as this isn’t something we’re able to advise on. Thanks!

  Answered 9 months ago by Lectric eBikes Support

  
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Q: QuestionI am 70 years old If delivered to my apartment, Does this trike come fully assembled? Thank you

Asked 9 months ago by CJ.

This question was asked about the related product: Lectric eBikes - XP Trike2 750 Foldable Long-Range eBike (Max 70mi/17mph) + Cargo Package/Support Seat/Seat Post/Headlight/Mirrors/Lock - Phoenix Red

• A:Answer Hi CJ, The XP Trike2 does arrive fully assembled, but we still recommend going over it before your first ride to ensure bolts are properly tightened, tires are fully inflated, etc. We have a First Ride video that goes over our recommendations; it might be worth checking out.

  Answered 9 months ago by Lectric eBikes Support

  
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