What happened if hardware wallet is malfunctioning, or broke and you can't see your crypto ? null

Question

chadk · Accepted Answer

If your hardware crypto wallet is broken, you can recover your funds if you have your seed phrase:
1. Retrieve your seed phrase: If you followed best practices, your seed phrase backup should be in a secure, secondary location.
2. Buy a new wallet: Purchase a replacement wallet from the manufacturer.
3. Initialize the new wallet: Use your seed phrase to restore your wallet on the new device.
4. Test your key: Make sure your key can sign in a platform like Unchained.
5. Destroy the old wallet: Dispose of the old wallet according to your local electronics disposal guidelines.
6. Store the new wallet securely: Follow best practices to keep your new wallet safe. 
*If you lose both your wallet and your seed phrase, your funds may be unrecoverable.

EdwinL · Answer

You view your crypto in the ledger live app. Your wallet only holds signatures, not your crypto.

DebrahH · Answer

It can be recovered

Dave · Answer

Maybe use your product protection plan insurance from Best Buy ?

ChristopherR · Answer

I haven't had that experience or even thought about it, but, I'm sure someone at the, Ledger Company, could answer that, I would try reaching out to them.

“What happened if hardware wallet is malfunctioning, or broke and you can't see your crypto ?”

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