“When logging onto my account the screen turned black and hat not shown any movement in 20 minutes. Is there something I can do to fix this?”

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• This may be due to a Operating System update. Let the computer remain as-is for the moment. If the issue continues for more than 30-minutes total, we recommend you contact Lenovo Tech Support for additional help at: 877-453-6686.

  Answered by Lenovo Product Expert 4 years ago

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