Questions & Answers

Q: QuestionCan I get this with Windows PRO installed

Asked 5 years ago by PRO.

• A:Answer The Lenovo IdeaPad 3 15 Laptop, model number 81WE00NKUS, comes with Windows 10 S-Mode 64-bit Operating System installed. You can purchase the Windows 10 Pro upgrade and install it on this computer. You can use the Help feature on this product's web page to contact Best Buy to see if Geek Squad will be able to install Windows 10 Pro for you.

  Answered 5 years ago by Lenovo Product Expert

  
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Q: Questiondoes this laptop have a 1920 x 1080 pixels resolution

Asked 5 years ago by yll.

• A:Answer No. The Lenovo IdeaPad 3 15 Laptop, model number 81WE00NKUS, ships with a 15.6-Inch (screen size measured diagonally) TN, LCD w/LED Backlight (Anti-glare) screen, with a resolution of 1366 X 768 (HD) and a brightness level of 220 nits.

  Answered 5 years ago by Lenovo Product Expert

  
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Q: QuestionWill the store Geek Squad transfer all my data from my old laptop to the new one?

Asked 5 years ago by TexasDave.

• A:Answer Yes. Just make an appointment with your local store Geek Squad Team. They can explain the appointment availability and fees.

  Answered 5 years ago by Lenovo Product Expert

  
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Q: QuestionIs this comes with pre-installed MS office?

Asked 5 years ago by Anil.

• A:Answer There is a 30-day trial of Microsoft Office 365 included as part of the Windows 10 operating system. In order to keep the program active after the trial period, you will need to purchase a product key. You will not need to download any additional software.

  Answered 5 years ago by Lenovo Product Expert

  
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Q: QuestionDoes the Warranty covers globally? And can the laptop can be register in different country?

Asked 5 years ago by Anurag.

• A:Answer There is no International Manufacturer's Warranty.

  Answered 5 years ago by Lenovo Product Expert

  
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Q: QuestionIs this a Brand new laptop and is there any warranty?

Asked 5 years ago by Axintey.

• A:Answer This is a new computer. There is a limited 1-year manufacturer's warranty, covering hardware OEM issues.

  Answered 5 years ago by Lenovo Product Expert

  
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Q: QuestionDoes this laptop support lenovo pen or any other stylus?

Asked 5 years ago by NG.

• A:Answer The Lenovo IdeaPad 3 15 Laptop, model number 81WE00NKUS, is not compatible with any active/digital pen. You can use a capacitive touch stylus as a finger replacement on the touchscreen, like this one: https://www.bestbuy.com/site/insignia-stylus-silver/3695185.p?skuId=3695185

  Answered 5 years ago by Lenovo Product Expert

  
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Q: QuestionCan this laptop be upgraded to a 3 cell battery (from 2 cell) if the battery life is short?

Asked 5 years ago by Rich.

• A:Answer The Lenovo IdeaPad 3 15 Laptop, model number 81WE00NKUS, ships with a 2CELL_35WH_INTERNAL, Lithium Polymer Battery, with a battery life of up to 7 hours, depending on the work the device is performing. The internal battery can only be replaced by a certified technician. We recommend you consult your certified technician before you purchase the IdeaPad 3 15 laptop.

  Answered 5 years ago by Lenovo Product Expert

  
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Q: QuestionHow much RAM does this laptop have?

Asked 5 years ago by Anonymous.

• A:Answer The Lenovo IdeaPad 3 15 Laptop, model number 81WE00NKUS, ships with 12GB DDR4-2666MHz RAM.

  Answered 5 years ago by Lenovo Product Expert

  
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Q: Questionis this a new laptop or a refurbished one?

Asked 5 years ago by lovetv.

• A:Answer This is a new product.

  Answered 5 years ago by Lenovo Product Expert

  
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Q: QuestionHow much is the cost to switch from windows 10 S to windows 10 home?

Asked 5 years ago by Lu.

• A:Answer It is free to switch from Windows 10 S-Mode 64-bit Operating System to Windows 10 Home 64-bit Operating System. Here is a link to instructions for switching from Windows 10 S-Mode to Windows 10 Home: https://support.microsoft.com/en-us/help/4456067/windows-10-switch-out-of-s-mode

  Answered 5 years ago by Lenovo Product Expert

  
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Q: QuestionDoes it have built in bluetooth for audio listening?

Asked 5 years ago by Sam.

• A:Answer The Lenovo IdeaPad 3 15 Laptop, model number 81WE00NKUS, ships with Bluetooth 5.0 version capability built in.

  Answered 5 years ago by Lenovo Product Expert

  
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Q: QuestionDoes this laptop support a docking station??

Asked 5 years ago by Mahmood.

• A:Answer You can use a universal USB docking station with this laptop.

  Answered 5 years ago by Lenovo Product Expert

  
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Q: Questioncan i know whether it is 32 bits or 64 bits?

Asked 5 years ago by Manojgupta.

• A:Answer Hi, Yes of course. Then Lenovo IdeaPad 3 15" Laptop model # 81WE00NKUS ships with Windows 10 Home 64bit (in S mode).

  Answered 5 years ago by Lenovo Product Expert

  
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Q: QuestionDoes this have an ISP or TN screen

Asked 5 years ago by anon.

• A:Answer The Lenovo IdeaPad 3 15 Laptop, model number 81WE00NKUS, ships with a 15.6-Inch (screen size measured diagonally) TN, LCD w/LED Backlight (Anti-glare) screen, with a resolution of 1366 X 768 (HD) and a brightness level of 220 nits.

  Answered 5 years ago by Lenovo Product Expert

  
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Q: QuestionWe prefer to use wired ethernet. Is there a wired ethernet port in additional to wifi connection?

Asked 5 years ago by Matt.

• A:Answer Although there is no built in ethernet port on the Lenovo IdeaPad 3 15 Laptop, model number 81WE00NKUS, you can connect this laptop to an ethernet cable by using a USB to ethernet adapter like this one: https://www.bestbuy.com/site/insignia-usb-3-0-to-gigabit-ethernet-adapter-white/3510527.p?skuId=3510527

  Answered 5 years ago by Lenovo Product Expert

  
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Q: QuestionDoes is work with a stylus pen?

Asked 5 years ago by Kivuva.

• A:Answer The Lenovo IdeaPad 3 15 Laptop, model number 81WE00NKUS, is not compatible with any active/digital pen. You can use a capacitive touch stylus on this laptop's touchscreen, as a finger replacement, like this one: https://www.bestbuy.com/site/insignia-stylus-silver/3695185.p?skuId=3695185

  Answered 5 years ago by Lenovo Product Expert

  
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Q: QuestionMorning , If I have a laptop already can I bring that in when I buy this Lenovo , will you transfer all info from old to new ?

Asked 5 years ago by SamsungProduct.

Q: QuestionWhen will the item restock?

Asked 5 years ago by Ja.