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Hey, We're sorry to hear that you ran into this issue with your IdeaPad Slim 3 Chromebook. We strive to provide the best experience possible, so we'd like to work with you to try to improve your experience with your Chromebook. To start, we recommend trying to resolve this by visiting the following Google Support webpage: https://support.google.com/chromebook/answer/6309225?hl=en#zippy=%2Cchromebook-wont-turn-on-or-wont-charge%2Cbattery-wont-charge, with troubleshooting steps to follow if your device won't charge. If after following these steps your issue persists, we then recommend reaching out to Lenovo Support at this number: 877-453-6686, and providing a representative with details of your issue, so that they may help by providing another solution. Please let us know if you have any other questions!
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