“I bought this laptop a month ago. It won't power on or charge when plugged in and needs service. Is the 1-year warranty handled through Best Buy or the manufacturer?”
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Hi there, We're sorry to hear that you're having trouble with your Legion Pro 5. For local assistance, you can work with your local Best Buy to ask of them to facilitate the manufacturer service process, but any warranty service is directly through Lenovo. We recommend contacting Lenovo Support online via chat or over the phone to talk to a member of the team so that we can address this. Please feel free to share any updates on this here, along with any other questions you may have.
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