Questions & Answers

Q: QuestionIt's this a good laptop out of the box to do basic 4k video editing smoothly?

Asked 10 months ago by Matt.

• A:Answer Hey Matt, you shouldn't have an issue editing 4K video smoothly on the LOQ 15, but rendering results and wait times can depend on the editing software you're using and the 4K footage file format.

  Answered 10 months ago by Lenovo Product Expert

  
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Q: QuestionJust wondering if the bois on this was locked and if it can support virtual machines like virtual box. Also wondering if this can support a 4tb ssd?

Asked 11 months ago by Chris.

• A:Answer Hi Chris, if you're referring to switching the BIOS format, it is not locked. Also, yes, it should support virtual machines based off user reviews, along with a 4TB SSD in either of its M.2 2280 SSD slots.

  Answered 10 months ago by Lenovo Product Expert

  
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Q: QuestionCan this laptop handle Flight Simulator 2020 as is, or should I increase to 32gbs of ram?

Asked 11 months ago by TomFlightsim.

• A:Answer Hi, TomFlightsim. Based on the system requirements shared for Microsoft Flight Simulator 2020, this LOQ 15 can handle the software, as it meets their recommended specifications. Although, there is a higher tier of ideal specifications where 32GB of memory is suggested, but that will depend on the degree of experience you wish to obtain to in the game.

  Answered 11 months ago by Lenovo Product Expert

  
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Q: QuestionHi, I just wanted to ask if the max storage can be used up to 2 TB ( 1TB each slot). Thank you!

Asked 11 months ago by Marc.

• A:Answer Hi, Marc. Yes, you can expand to 2TB of storage (1TB in each slot).

  Answered 11 months ago by Lenovo Product Expert

  
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Q: Questionhello, I have heard alot of things about the cpu bottlenecking the gpu, does it happen? i hope not, because that would be a bad look on the product.

Asked 1 year ago by woof.

• A:Answer Hi, woof. You're right, it would be a bad look, but if your system is up to date with the latest drivers and you're using the included power adapter to deliver sufficient wattage to the system, you shouldn't be adversely impacted.

  Answered 1 year ago by Lenovo Product Expert

  
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Q: Questionhow does this compare with dell g15 and gigabyte g6x with similar build and specs

Asked 1 year ago by Anonymous.

• A:Answer Depends its about the same but the laptop lack integrated grpahics, essentially only difference is weak battery life. So if dell g15 is the same price get that but if this is cheaper and you dont care about battery that much get this. 3 to 4 hrs about

  Answered 1 year ago by HoraceBVerified Purchase

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Q: QuestionIs this 100%sRGB?

Asked 1 year ago by Frank.

• A:Answer Hi, Frank. Yes, it is 100% sRGB.

  Answered 1 year ago by Lenovo Product Expert

  
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Q: QuestionWhat is the % of NTSC/sRGB of the display?

Asked 1 year ago by Argon.

• A:Answer Hi, Argon. The display features 100% sRGB.

  Answered 1 year ago by Lenovo Product Expert

  
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Q: QuestionCan these upgrades be added and if so how much? Upgrade RAM 32gb(16x2)DDR5 5600mhz SODIMM and 500gb-1tb PCIe Gen4 NVMe 2280 M.2 SSD

Asked 1 month ago by nownky.

• A:Answer Hey nownky, This LOQ 15 can support the storage expansion you mentioned, as it features an open M.2 2280 storage slot, and while you may be able to swap out the preinstalled memory for 2x 16GB memory modules, the AMD CPU in this laptop does not support higher than DDR5-4800. Please feel free to reach out to us with any other questions!

  Answered 1 month ago by Lenovo Product Expert

  
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Q: QuestionWhat is the condition New or used or refurbished?

Asked 2 months ago by Anonymous.

• A:Answer Hey there, This LOQ 15 is sold by default from Best Buy as new in box. Please feel free to reach out to us with any other questions!

  Answered 2 months ago by Lenovo Product Expert

  
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Q: QuestionI want to order the specified laptop, but the condition of the laptop is indicated as good, please tell me, are there any scratches or obvious consequences of use? What is the condition of the buttons?

Asked 2 months ago by Aliksosiska.

Q: Questionany future discount for this laptop?

Asked 5 months ago by moeghazz.

Q: QuestionIs the video card upgradable in this laptop?

Asked 6 months ago by Dave.

• A:Answer Hey Dave, The graphics card is not designed to be upgraded as it is manufactured with the GPU embedded in the systemboard. Please let us know if you may have any other questions!

  Answered 6 months ago by Lenovo Product Expert

  
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Q: QuestionDoes computer have a cd drive

Asked 6 months ago by Anonymous.

• A:Answer No

  Answered 6 months ago by DPXSoloVerified Purchase

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Q: QuestionCan this computer run Windows 11 Pro?

Asked 7 months ago by Anonymous.

• A:Answer Yes

  Answered 6 months ago by DPXSoloVerified Purchase

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Q: QuestionIs it an LED or OLED display

Asked 7 months ago by JJJ12345.

• A:Answer Hi JJJ12345, Thank you for your inquiry. This LOQ 15 features an IPS (non-OLED) display. Please let us know if you have any other questions!

  Answered 7 months ago by Lenovo Product Expert

  
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Q: QuestionCan you add more storage to the laptop

Asked 7 months ago by Craig.

• A:Answer I think

  Answered 6 months ago by DPXSoloVerified Purchase

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Q: QuestionCan the graphics card be upgraded?

Asked 7 months ago by Anonymous.

• A:Answer Hey there, Thank you for your question. The RTX 4060 GPU in this LOQ 15 cannot be upgraded as it is integrated into the systemboard. Let us know if you have any other questions!

  Answered 7 months ago by Lenovo Product Expert

  
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Q: QuestionHi, just quick questions. Are the used and open box options having manufacturer Lenovo components or suitable components?. And does this come with guarantee or repair plan if purchased?

Asked 8 months ago by Hiro.

• A:Answer Hey Hiro, Open-box devices use Lenovo supplied components. Depending on the condition of the item, a power adapter may be supplied from another source. Also, the 1-year manufacturer warranty is in place for open-box items and are eligible for accidental damage protection with Best Buy and Geek Squad service options.

  Answered 8 months ago by Lenovo Product Expert

  
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