“Why does my soundbar sound lower volume at MAX than my Lg C1 tv it is paired to at MAX volume? They are connected via optical.”

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• Please clarify your question and follow up with our technical support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team or call at 800-243-0000. Also, be sure to provide your contact information, model/serial numbers and date of purchase. ^Daphane

  Answered by LG Digital Customer Care 3 years ago

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• If it's hooked up via optical cable, you shouldn't have to pair it. Make sure your soundbar is not face-down...sounds silly but I was initially doing it

  Answered by MyTVPurchase 3 years ago

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