“Bought this sound bar worked great before this problem. My sound bar is always on mute I tried the reset method and doesn't seem to be working. Maybe I'm doing something wrong could someone help me? I don't even have the box to return it.”

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• Turn your TVs speakers off in the sound menu

  Answered by Mark 7 years ago

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• If you're still experiencing issues, head to our support page on Twitter, @LGUSSupport or on Facebook at www.facebook.com/LGSupportUSA and our specialists will be happy to look into it. ^CP

  Answered by LG Digital Customer Care 7 years ago

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