“I've purchased the same sound bar and when it works it works great, but it cuts out periodically for a second or two. Does anyone have a fix for that?”
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We would need more details on how your LG 2.1ch 300W Soundbar with Wireless Subwoofer, Model # SH3K is connected to determine why you are experiencing intermittent audio dropouts. The causes can be due to faulty HDMI circuitry, a faulty HDMI cable if you are connected via HDMI. HDMI also has a verification process known as HDCP and depending on the content you are watching, that could be the source of the audio dropouts or the content that you are receiving from your service provider or their set top box. Does this issue only happen while watching TV or does it happen regardless of whether you're watching TV or listening to music? Typically, if the issue is with your HDMI ports, you would also experience video dropouts so if that is not happening, then you can rule out faulty HDMI ports. Should you need further assistance troubleshooting this issue, you can contact our Support Representatives at (800) 243-0000 and provide them with as much detail as possible as to when the dropouts occur and how your unit is connected...^IFV
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