“I just opened the monitor. Is it supposed to have a screen protector film that is removed after purchase? Mine has protective tape around the edges, but no film on the actual screen to be removed and there is a fine scratch and smudge mark on the screen.”
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We are sorry to see that the monitor you received was damaged. We would be happy to look into how we can help you get this resolved. Please give our computer specialists a call at 800-243-0000 for assistance. ^CP
Sorry, there was a problem. Please try again later.Mine also had no protective cover over the screen, but did around the edges, just as you described. The entire screen was in a large loose fitting plastic bag to protect it. See the image of the white bag with red markings in front of my display unit! The monitor has been a joy to use!
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