A:Answer Sorry to see this, Jay. You can troubleshoot sync issues from the following help library article: https://www.lg.com/us/support/product-help/CT10000018-1391010934421-menu-settings#7 If you are in need of any assistance, have additional questions, or would just like to see our helpful tips, check us out on Twitter @LGUSSupport or you can give us a call at 800-243-0000. ^CP