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Questions & Answers

Page Showing 41-60 of 135 questions
  • Questiondoes this tv support the mlb app

    Asked by dave.

    • Answer The MLB app is compatible with the webOS TV Platform (Operating System) that the LG 48" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025), Model # OLED48B5PUA, runs on, so it can be downloaded and installed on the TV through the LG Content Store (App Store) feature, which can be found on the TV's home screen...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhat are the dimensions of the box for this TV

    Asked by Raymond.

    • Answer Hi there, Ray! Thank you for sharing your question to us about the LG TV (OLED48B5PUA). The packaging dimensions for this model are 48.0\" x 28.9\" x 6.0\", which should give you a clear idea of the space needed for handling or delivery. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-48-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTK9F. If you need further assistance, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. - Avril

      Answered by LG Digital Customer Care

  • QuestionThis is saying it only has a vesa mount size of 300x200 does it have other options ?

    Asked by Mountsize.

    • Answer Hello, there! Thanks for reaching out with your question about the LG TV (OLED48B5PUA). This model is designed with a single VESA mounting pattern of 300 x 200, and it does not offer alternate VESA configurations. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-48-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTK9F. If you’d like help choosing a compatible mount or need further assistance, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. - Avril

      Answered by LG Digital Customer Care

  • QuestionCan this screen be tilted forward for placement above a fireplace?

    Asked by Roger.

    • Answer Hello there, Roger! Thank you for sharing your question to us about the LG TV (OLED48B5PUA). It's great to know that you’re planning to place the TV above your fireplace — that’s a popular setup! This screen itself doesn’t tilt forward on its own, but you can achieve that angle by using a tilting or full‑motion wall mount that supports the TV’s 300 × 200 VESA pattern. You can explore the full feature list and support details here: https://www.bestbuy.com/product/lg-48-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTK9F. If you’d like help choosing a compatible mount or need anything else, feel free to email us at lgdigitalcare@lg.sprinklrsupport.com. - Avril

      Answered by LG Digital Customer Care

  • QuestionDoes this have ether net connection?

    Asked by PS.

    • Answer Yes ! HDMI and PS compatible ! Full 4k!

      Answered by PatrickN

  • QuestionCan I use an external receiver and speakers with this TV for audio

    Asked by Matt.

    • Answer Yes blue tooth speakers work but can be very hard to set up

      Answered by LouisD

  • QuestionCan the SPECTRUM app be loaded

    Asked by Anonymous.

    • Answer yes, got to apps and a search function is provided to find it

      Answered by Adrian

  • QuestionHow do I find apps to upload?

    Asked by Chris.

    • Answer at the start of the app dock there's a tab to go into where you can find search apps not already installed

      Answered by Adrian

  • QuestionDoes this tv have local dimming?

    Asked by Jeff.

    • Answer Hello there, Jeff. Thank you for reaching out to us with your question. We understand your inquiry regarding the dimming technology used in the OLED48B5PUA and how it manages light levels across the screen. The OLED48B5PUA features our advanced Pixel Dimming technology rather than the traditional local dimming found in standard LED-backlit televisions. Because this is an OLED (Organic Light Emitting Diode) display, each of the over 8 million pixels is self-lit and can brighten, dim, or turn off completely and independently. This allows the unit to achieve "Perfect Black" and infinite contrast, as there is no light bleed from bright areas into dark areas of the image. Our α8 AI Processor 4K Gen2 works to manage these individual pixels with incredible precision, ensuring that you receive a stunning and accurate picture for all your favorite content. https://www.bestbuy.com/product/lg-48-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTK9F If you have any further questions about the panel specifications, picture modes, or setup of this unit, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you further through a private message. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWill this tv work with roku

    Asked by Roku.

    • Answer yes with an external roku box but the built in WebOS will likely be a far better experience as it keeps all the picture quality rendering native instead of having to send and receive to another device, but it will work and some smart features will even still work too just not all

      Answered by Adrian

  • QuestionDoes this have a mini rca port?

    Asked by Bear.

    • Answer Hi there, Bear. Thank you for reaching out to us. We understand your inquiry regarding the connectivity of the OLED48B5PUA. Based on the specifications for this model, it does not feature a standard mini RCA port for audio or video. However, it is equipped with an RS-232C (Mini Jack) input, alongside four HDMI ports and an Optical Digital Audio Out (SPDIF) for your connection needs. https://www.bestbuy.com/product/lg-48-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTK9F If you have any further questions about its features, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • Questionis there a recommended wall mount for this tv

    Asked by Anonymous.

    • Answer Hi, there. Thank you for reaching out about your LG TV (OLED48B5PUA) model. To assist you with selecting the correct mount for this unit, please refer to the following technical specification: VESA Pattern and Weight Capacity: This model features a standard 300 x 200 mm VESA mounting pattern. When selecting a wall mount, ensure it is rated to support at least 35 lbs (15.9 kg) to safely accommodate the weight of the display without the stand. For more guidance, visit https://www.lg.com/us/support/product/lg-OLED48B5PUA.AUS and check out pages 5-6 regarding mounting. To provide further assistance with your installation or if you have questions about specific mounting hardware, please send an email to lgdigitalcare@lg.sprinklrsupport.com. ^Juvy

      Answered by LG Digital Customer Care

  • QuestionDoes this tv have easy "internet" access? Like a specific app to connect to on the screen? Similar like, Netflix, etc. I'm not talking about live streaming. Thx

    Asked by Greg.

    • Answer Yes! Super easy to access the internet and your typical apps have qr codes for easy sign in

      Answered by Jaxx

  • Questiondoes this TV come with an external box or are all functions contained in the tv? I do not want an external box. I have all connections thru the wall and I just want to be able to connect the power and html cables and hang the tv.

    Asked by CLS320.

    • Answer You get a TV and a remote. Nothing else. Ours is connected to our WIFi cabble box and Fire TV Stick by HDMI as is our DVD player.

      Answered by JanetE

  • QuestionHow do you get LG WebOS to recognize an AirTV device on my WiFi network? Only solution I can find is to return the LG and buy a different brand that uses Google TV or Roku.

    Asked by JimM.

    • Answer I used a external antena it flows inti the lg tv but doesnt separate your stations and it is complicated

      Answered by LouisD

  • QuestionIs the remote control covered under the warranty? I also paid for an extended geek squad warranty. The circular controller doesn't click down any longer.

    Asked by Anonymous.

    • Answer The LG Magic Remote, Model # MR25GA, that comes with the LG 48" Class B5 Series OLED AI 4K UHD Smart webOS TV (2025), Model # OLED48B5PUA, is covered under the TV's warranty...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionCompatible with Apple Airplay 1? or 2?

    Asked by Twirlz.

    • Answer Hi, Twirlz. Thank you for reaching out to us regarding your LG TV (OLED48B5PUA) model. This model is compatible with Apple AirPlay 2, which allows for faster streaming, multi-room audio, and enhanced control via the Apple Home app compared to the original AirPlay 1. If you find that your TV is not appearing in the AirPlay list on your Apple device, please try this step: Verify Network Synchronization: Make sure your LG TV and Apple device are on the same Wi-Fi network (and frequency band, like 5GHz if needed). Refresh the connection by toggling Wi-Fi off and on in the TV's Network Settings menu. For more details about the product, check out https://www.lg.com/us/support/product/lg-OLED48B5PUA. If you have any further questions about integrating your smart home devices with your new TV, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here for you! ^Juvy

      Answered by LG Digital Customer Care

  • Questioncan the size of the Closed Caption words be enlarged if need be if I need them to be larger?

    Asked by John.

    • Answer Hi there, John. Thank you for sharing your experience with us. We understand your inquiry regarding the Closed Captions on your OLED48B5PUA TV. Yes, you can definitely enlarge the size of the Closed Caption words. To do this, simply navigate to the Accessibility menu in your TV's settings, where you can easily customize the caption size to fit your needs. Your feedback is important, and we'd like to assist you further. https://www.bestbuy.com/product/lg-48-class-b5-series-oled-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTK9F If you have any further questions about its features, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs the remote easy to use? can i hook up my vizio sound bar? how many HDMI ports are there?

    Asked by Anonymous.

    • Answer It is easy to use once you get used to the remote. You can hook up your soundbar no problem and you have 4 HDMI ports available.

      Answered by Jaxx

  • QuestionDoes this tv work on the google cast system? And does it come with a wall Mount

    Asked by Anonymous.

    • Answer Not sure about google cast but this tv does not come with a wall mount. You have to purchase separate.

      Answered by Jaxx