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Hi there, Pleo. Thank you for sharing your experience with us. We understand your inquiry regarding the WM8900HBA 5.2 cu ft. High-Efficiency Stackable Smart Front-Load Washer with Steam and TurboWash and whether it is compatible with the LG Pedestal WDP5B. The WM8900HBA is indeed compatible with the LG Pedestal WDP5B (as well as the WD200CB pedestal). As a first troubleshooting step when installing the WDP5B pedestal under your WM8900HBA: Verify Packaging Contents: Ensure that your WDP5B pedestal includes all mounting hardware—specifically four pedestal bolts, the leveling feet, skid‐resistant pads, and the installation guide. Position & Level the I-Frame: Before lowering the washer onto the pedestal, place the pedestal on a flat, stable surface. Rotate the leveling feet until the pedestal sits flush, without rocking. Use a carpenter’s level front-to-back and side-to-side to confirm stability. Align & Secure the Washer: Carefully lift (or tilt) the empty WM8900HBA washer so that its front two feet align with the front anchors on the pedestal. Lower the washer straight down, making sure each washer foot sits within the pedestal’s support sockets. Once seated, insert each pedestal bolt through the pedestal into the washer’s mounting holes, tightening them by hand. Finally, use a socket wrench to snug each bolt—do not overtighten, as this can misalign the mounting points. Test for Vibration & Movement: After securing the bolts, run a quick rinse/spin cycle (without clothes) to verify that the washer does not shift or vibrate excessively. If there is any movement, power off the washer, recheck that all mounting bolts are tightened evenly, and that the pedestal feet are level. https://www.bestbuy.com/site/lg-5-2-cu-ft-high-efficiency-stackable-smart-front-load-washer-with-steam-and-turbowash-black-steel/6492271.p?skuId=6492271 If you notice any wobble, unusual noises, or difficulty seating the washer onto the pedestal—such as the feet not dropping fully into the sockets—please send us a private message on social media @LGUSSupport. Our team will be happy to walk you through additional installation checks or arrange service if needed. We appreciate your patience and look forward to helping you achieve a seamless, stable setup with your WM8900HBA and WDP5B pedestal. —Renzo
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