“Does anyone have an issue with the audio and video being slightly out of sync? Is there anything I can do about it? It only seems to be on cable channels, not on DVDs or video apps like Amazon Prime Video and Youtube, but it's distracting and annoying.”
Answer This Question
1-2 of 2 Answers
Yes, I have had an issue with this as well. My LG Stereo system is connected via SoundSync (bluetooth) and I have this issue with all of the input options. If you are using the internal TV speakers or an HDMI output, you can adjust the sound/video offset to get them back into sync. However, if you connect using the LG Sound Sync system, you are screwed. I am going to post both on craigslist and get a Vizio TV and sound system.
Sorry, there was a problem. Please try again later.With the issue not being experienced on DVD's or applications, it sounds like the issue may be coming from a cable box or how you have it set up. We would be happy to look into this further with you. You can contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com
Sorry, there was a problem. Please try again later.