“Did you get an IR blaster accessory cord in your box? Product description says included but it wasn’t there. (It’s to control things like your BlueRay or soundbar with your LG remote.)”
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Hello there. Thank you for sharing your experience with us regarding your new TV. We understand your inquiry regarding the accessories included with your OLED65C5PUA. We understand that the setup process didn't meet your expectations when you were looking for the IR blaster accessory cord in the box. We understand your inquiry about how to control your external devices like Blu-ray players or soundbars. Based on the official specifications for the OLED65C5PUA, an external IR blaster cable is not included as a standard accessory with this model. Instead, this unit utilizes the Magic Remote MR25 and advanced software features to control compatible external devices. We understand that you want to have a seamless control experience, and we recommend using the Simplink (HDMI-CEC) feature or the Universal Control settings found within the TV's connection menu, which allows the Magic Remote to operate your peripheral devices via HDMI connection. We are committed to ensuring you enjoy the full capabilities of your OLED TV. https://www.bestbuy.com/product/lg-65-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTRG6 Please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you with any further questions or setup needs you may have. —Renzo
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