“So I have the SKC9 SOUNDBAR WHICH IS A COSTCO VERSION OF THE BESTBUY SKC10 AT ANY RATE I BOUGHT SURROUND SPEAKERS BUT THEY KEEP DISCONNECTING SO IS POSSIBLE THERE IS A DEFECT WITH THE RECIEVER BECAUSE I HAVE CALLED LG TECH SUPPORT STILL NOT FIXED”

Asked by TRAVISRPS58 6 years ago

1-2 of 2 Answers

your SKC9 is the very same speaker as the SK9Y sold in Best Buy. This should have nothing to do with the Costco purchased soundbar. Your soundbar, Rear surrounds or both can be at fault here. Try reaching LG Warranty support. If you have geek squad Warranty, reach Best Buy for help.
Answered by UnknownCommenter 6 years ago
Sorry, there was a problem. Please try again later.
It sounds like we'll need to walk through some troubleshooting for your audio system. Please head over to our support team via @LGUSSupport on Twitter or you can give us a call at 800-243-0000 so that we can dig into this a little more for you. ^CP
Answered by LG Digital Customer Care 6 years ago
Sorry, there was a problem. Please try again later.