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Questions & Answers

Page Showing 21-36 of 36 questions
  • QuestionWhat is the width of the bezel

    Asked by larry.

    • Answer The LG 83-inch Class LG OLED evo AI C5 4K Smart TV 2025, Model # OLED83C5PUA, features a very slim, "bezel-free" design, often referred to as a "cinema screen" bezel. While precise, official millimeter measurements for the 2025 C5 series are not explicitly detailed in the provided specs, similar recent-generation LG 83-inch OLED TVs typically have bezel widths measuring approximately 6mm to 10mm (or roughly 0.25 to 0.4 inches) around the sides, top, and bottom...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this TV have the built in feature my old LG tv has and doesn't require a firestick? Our old 65 inch LG is mounted on a TV table that has a mounting bracket/brace that bolts to our TV and is rated at 150 pounds of weight, will this TV mount to this?

    Asked by dogs.

    • Answer The LG 83" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED83C5PUA, like current smart TVs, does not require a Firestick to stream content. Current TVs come with built-in operating systems that allow you to download apps directly. A Firestick is only necessary if your TV is not "smart" or if you prefer a different, often faster, interface than the one included. The TV comes with preinstalled apps that are compatible with the webOS 25 TV Operating System that the TV runs on, and you can download and install additional apps that are compatible with the TV's operating system. The TV weighs 62.4 lbs, which is a lot less than your mounting bracket's rating of 150 lbs, but what matters is if your mounting bracket supports the TV's 400 x 400 mm VESA Mount Pattern. The TV is a VESA-compliant display, and VESA compliance guarantees that if your mounting bracket is a VESA-compliant bracket that supports the TV's VESA Mount Pattern, it can be used to mount the TV. Check the specifications for your mounting bracket to see what VESA Mount pattern it supports or contact the manufacturer...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhat audio out put hook up does it have?

    Asked by TOMWYNN.

    • Answer Hi there. Thank you for reaching out to us with your question. We understand your inquiry regarding the audio output connections available for the LG C5 83-inch Class 4K OLED TV, model OLED83C5PUA. Based on the official specifications for this unit, there are several ways to output audio to external speakers or sound systems. This model is equipped with one Optical Digital Audio Out (SPDIF) port for a reliable, traditional wired connection. Additionally, it features HDMI eARC (Enhanced Audio Return Channel) on HDMI Port 2, which allows for the transmission of high-quality audio formats, including Dolby Atmos, through a single HDMI cable to a compatible soundbar or receiver. For wireless options, the TV supports Bluetooth version 5.3, allowing you to connect wireless headphones or speakers, and it is WiSA Ready for high-fidelity wireless audio integration. It also includes LG Sound Sync, which simplifies the connection process with compatible LG audio products. https://www.bestbuy.com/product/lg-83-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTZJ5 If you have any further questions about its features or need assistance with your audio configuration, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you further. —Renzo

      Answered by LG Digital Customer Care

  • QuestionHow much tv weighs with stand

    Asked by Anonymous.

    • Answer The LG 83-inch Class LG OLED evo AI C5 4K Smart TV 2025, Model # OLED83C5PUA, weighs 72.8 lbs. with the stand...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionI’m looking to purchase an LG C5 or G5 83 inch TV. Do either of them come with a TV stand as I won’t be mounting the TV Do you sell TV stands for an LG 83 inch C5 or G5

    Asked by Papamalaka.

    • Answer I bought the 83" C5, and it comes with a stand (which I used for mine).

      Answered by GerryA

  • QuestionIs the 83 inch LG class C5 series OLED Evo TV for $2896 a new TV or refurbished?

    Asked by Steve.

    • Answer Check Best Buy's product detail page for the LG 83" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model: OLED83C5PUA in question or contact Customer Service to inquire if it is advertised as a refurbished TV or not. A refurbished TV cannot be advertised as new. Refurbished products are those that have been returned to the manufacturer or retailer due to defects, damage, or changed mind, and have undergone a thorough inspection, repair, and testing process to ensure they are in proper working condition. These products are clearly labeled as refurbished and cannot be sold as new. Federal truth-in-advertising law, administered by the U.S. Federal Trade Commission, requires that refurbished and reconditioned items are properly labeled, meaning that a seller cannot describe a returned or refurbished item as "new."...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionWhat streaming apps are supported? Does it support Fandango Home, Disney Movies Anywhere, Hulu, Willow, beyond Netflix, Amazon Prime, YouTube, and Disney+?

    Asked by LoveMovies.

    • Answer Hello there. Thank you for your interest in the OLED83C5PUA. We understand your inquiry regarding the supported streaming apps. Based on the specifications provided, this model features webOS 25 and lists content partners such as Netflix, Max, Disney+, YouTube, Prime Video, ESPN, Apple TV, and Sling TV. While specific apps like Fandango or Hulu are not explicitly listed in the provided details, the TV includes an App Store where you can browse and download additional available applications. https://www.bestbuy.com/product/lg-83-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTZJ5 If you have any further questions about its features, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • Questionwho is the vendor this outside of BestBuy? Does this have the same warranty as the item purchase directly through Best Buy?

    Asked by DrewDog.

    • Answer Hello there. Thank you for your interest in the OLED83C5PUA. We understand your inquiry regarding the vendor and warranty coverage for this unit. While we cannot view specific third-party seller details on the retailer's site, we can confirm that the standard Limited Warranty for this model is 1 Year for Parts & Labor. Generally, items purchased through Authorized Retailers include this manufacturer warranty. https://www.bestbuy.com/product/lg-83-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTZJ5 If you have any further questions about its features, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionCan am83 inch tv set safely on the mantel above my fireplace

    Asked by Dee.

    • Answer Hi there, Dee. Thank you for your interest in the LG OLED83C5PUA. We understand your inquiry regarding the placement of the TV. To safely set this unit on a mantel using the included stand, please ensure the mantel depth is at least 11.7 inches to accommodate the stand's dimensions. Additionally, we recommend ensuring the TV is positioned away from direct heat to maintain optimal performance. https://www.bestbuy.com/product/lg-83-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTZJ5 If you have any further questions about its features or installation requirements, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionIs the screen anti glare?

    Asked by Allen.

    • Answer Hi there, Allen. We understand your inquiry regarding the screen specifications of the OLED83C5PUA. Based on the official specifications provided for this model, it features a 4K OLED display with Brightness Booster and Perfect Black technology. It does not explicitly list an anti-glare screen finish in its features. https://www.bestbuy.com/product/lg-83-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTZJ5 If you have any further questions about its features, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat VESA pattern does this have? I have a SANUS Elite - Advanced Full-Motion TV Wall Mount Model BLF328-B1 from a previous mounted 65" Samsung and it looks as if its not compatible with this TV?

    Asked by joew784.

    • Answer Hello there, Joe. Thank you for reaching out to us. We understand your inquiry regarding the wall mount compatibility for the OLED83C5PUA. To answer your question, this model features a VESA Mounting pattern of 400 x 400. While we cannot verify the specific limitations of your current Sanus Elite mount, we recommend checking its manual to ensure it supports a 400 x 400 VESA pattern and can hold the TV's weight of 62.4 lbs (without stand). https://www.bestbuy.com/product/lg-83-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTZJ5 If you have any further questions about its features, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionWhat’s the AC power supported?

    Asked by Jams.

    • Answer Hi there, Jams. Thank you for reaching out to us. We understand your inquiry regarding the power requirements for the OLED83C5PUA OLED TV. To answer your question, this unit supports a power supply of AC 120V at 50/60Hz. https://www.bestbuy.com/product/lg-83-class-c5-series-oled-evo-ai-4k-uhd-smart-webos-tv-2025/JJ8VPZTZJ5 If you have any further questions about its features, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. —Renzo

      Answered by LG Digital Customer Care

  • QuestionDoes this TV support 120hz VRR on all four HDMI ports? Is there a game mode for all four ports?

    Asked by JohnnyC.

    • Answer All four of the HDMI ports on the LG 83" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED83C5PUA, are HDMI 2.1 ports and they all support 4K @ 120Hz, VRR, ALLM, and QMS. HDMI 3 on the TV is an HDMI eARC port. Game mode can be activated for any of the HDMI ports on the TV. The best picture mode for gaming on the TV is to switch to the ‘Game Optimizer’ Picture Mode for low latency, and for HDR gaming, you should set HDMI Deep Color to ‘4k’ for the port you are using; otherwise, you might have some issues. If Instant Game Response is enabled, the TV should do this automatically...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionDoes this tv have non glare screen? The Samsung s95f has non glare

    Asked by Anonymous.

    • Answer The LG 83" Class C5 Series OLED evo AI 4K UHD Smart webOS TV (2025), Model # OLED83C5PUA, features an anti-glare matte finish that enhances its viewing experience in various lighting conditions. This design helps maintain picture quality and reduces reflections, making it ideal for both dark and bright rooms. It is advertised as Bright Room Ready and is certified by UL as Glare Free...^Ivan.

      Answered by LG Digital Customer Care

  • QuestionIs this tv able to turn into art when off?

    Asked by Sam.

    • Answer Not only that, they recently just added gallery mode + which massively expands the artwork options much if which is free!

      Answered by Psyi

  • QuestionWhen is this going to be available

    Asked by Keng.

    • Answer Hi, Keng. We announced the U.S. ROLLOUT OF our 2025 OLED evo TV LINEUP on March 11, 2025, and the the LG OLED evo G5 and LG OLED evo C5 have been available for pre-order at LG.com since then. Regrettably, we currently do not have a specific date for when they will be available at LG-authorized retailers. When the TV will be available at Best Buy is proprietary information that only Best Buy can provide so you can try contacting their Customer Support for the requested information...^Ivan.

      Answered by LG Digital Customer Care