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Hi Karen, you have to format the drive every time you want to use it, even if you formatted it from a previous use on this unit. Follow the prompts when it first turned on to get to the menu to formatting. The working & not working is a troubling issue. But if it works it should continue to work the next time by again reformatting the drive every time you turn it on for recording.
Sorry, there was a problem. Please try again later.I'm not an expert, the only thing I could think of is that the one terabyte hard drive that you're using is drawing power from the device without having it's own eternal power source. I've read that this causes problems. I'm currently using, or should I say testing, a western digital easy store 128 GB thumb drive, which seems to be working very well for me so far. Good luck.
Sorry, there was a problem. Please try again later.There have been plenty of random inconsistent hiccups with my device too. My assumption is that the core underlying problem is that the device has an inadequate controller chip -- or perhaps the power circuitry allows momentary mini-mini-mini power drops. Most maddening to me is that it USUALLY delivers sound and images at different rates, so that lips and words near-constantly don't exactly match. Sometimes just a little and sometimes a full second or more. I am having to constantly re-scan for stations -- but I don't know if that is merely due to all the recent national FCC frequency-reassignments, or a true problem with the device itself (approx. 150 point-something stations in my area). OTA stations used to provide warnings and dates of change. But there have been so many that most new changes seem to happen unannounced. And I guess conversion delays are really with stations rather than my device, but sometimes stations go silent for a full day and more -- no matter how many re-scans. Another hiccup is that the device is chronically able to recognize a carrier signal from some station somewhere, but NEVER able to actually deliver sound/image for many of them -- so that maybe 25 of those 150 are just irritating phantom stations preserved in my scroll directory without ever being functional. I HAVE experienced worse devices, but also much better. Now that nearly everyone has a digital principal TV, those still with some old analog device are having to use lower-tier lower-quality devices, such as this one. One of the nice newer features is being able to see what the next program is scheduled to be (but I'm constantly surprised at just how poorly -- or not at all -- some stations are at keeping digital schedule info current). I have found that replacing my old analog-era large antenna with a new "digital antenna" (even a small one) provides better results.
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