A:AnswerMicrosoft 365 Personal will always be up to date with the latest version of Office. It has a subscription. Office Home and Student 2019 will always be the Office 2019 version, but it does not have a subscription. Either one would be great for you.
A:AnswerI would contact Best Buy and let them know your situation, also inquire about who you should contact if the manufacturer's assistance is required.
A:AnswerGo to https://products.office.com/en-us/office-365-personal and sign in to your Microsoft account.
click on Services and subscriptions at the top of the page. Click on the "manage" link under the Office 365 Personal information.