Questions & Answers

Q: QuestionI purchased this and didn't realize I don't need it until my current Office runs out. Is the subscription going to start at the purchase date or download date? Thanks!

Asked 5 years ago by Gina123.

• A:Answer You should be able to hold it, then activate the subscription on the same day the old one runs out (or thereafter), so you don't have to give any days away!

  Answered 5 years ago by Hoppy

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Q: QuestionCan I install Microsoft 365 only on an iPad and iPhone. I do not have a computer

Asked 5 years ago by lcno31121.

• A:Answer Yes you can! Download the app for iOS and you'll be good to go. Best, Tom Microsoft Office Team

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIt says, 1 person. It does not say 1 computer. A person can have more than 1 computer. If one has 3 computers, can he load this software to all of his 3 computers?

Asked 5 years ago by Vic.

• A:Answer Hi Vic, Microsoft 365 Personal subscribers can install on multiple PCs/Macs, tablets, and phones, including Windows, iOS, and Android. Best, Tom Microsoft Office Team

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: Questionwhat does this products do for your laptop

Asked 5 years ago by ann.

• A:Answer It allows you to use other software in your computer

  Answered 5 years ago by Picture

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Q: QuestionI am a current member of geeksquad. I am contemplating buying a Apple MacBook. I have a computer Microsoft 10 platform. Can I transfer Microsoft onto my new Apple will it truly work? Can I use both Mac &windows on my new Mac laptop ?

Asked 5 years ago by qem.

• A:Answer you can't download windows on your MacBook but yes you can have Microsoft office 365 on your Mac! if you plan on having the office 365 on multiple devices make sure that's the one you need to purchase I believe they offer 1 device, 3, and unlimited or like 10...

  Answered 5 years ago by GreatdellshitytouchpadVerified Purchase

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Q: QuestionHow to unsubscribe

Asked 5 years ago by Unsubscribe.

This question was asked about the related product: Microsoft - 365 Personal (1 Person) (3-Month Subscription-Auto Renew) - Android, Apple iOS, Mac OS, Windows [Digital]

• A:Answer With in two weeks.

  Answered 5 years ago by Bossmaneli

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Q: Questionwhere is the product key to download this software on new pc?

Asked 5 years ago by mark.

• A:Answer I'm sorry I don't know..the Geek Squad did it for me! One extra thing though, if the company doesn't have a phone contact listed where you can call them direct, there's a great site "get human" then add the name of the company and you may get the phone! Good luck

  Answered 5 years ago by praisesong3Verified Purchase

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Q: Questiondoes a mac book air need microsoft office to run a word doc or do email?

Asked 5 years ago by beaker.

• A:Answer I have no idea. Microsoft folks need to answer this one.

  Answered 5 years ago by PavilionRandyVerified Purchase

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Q: QuestionWhy have I not received and email with instructions to activate?

Asked 5 years ago by Anonymous.

• A:Answer check your junk mail box, in case

  Answered 5 years ago by Mondot

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Q: QuestionDo I need this if all I use is Outlook email?

Asked 5 years ago by Anonymous.

• A:Answer No

  Answered 5 years ago by Monica

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Q: QuestionYou can buy this at the the store as well correct ?

Asked 5 years ago by Jake.

• A:Answer Hi Jake, You can purchase Microsoft 365 both in-store and online. Best, Tom Microsoft Office Team

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: Questionok i might sound like a stupid here but can anybody tell me why do i need to purchase this thing??actually i was looking for a laptop to buy n this was showing up to purchase i have no idea wht is it! i am first time laptop buyer n its for my kids .

Asked 5 years ago by sakina.

• A:Answer Office is very useful, especially for kids. Office 365 will let them do their work at home, then sign in at work and have access to it. No need to drag the laptop around.

  Answered 5 years ago by KandoKevVerified Purchase

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Q: QuestionWill Microsoft 365 personal work on HP Chromebook, or can we just buy monthly?

Asked 5 years ago by Anonymous.

• A:Answer Yes, it will work on Chromebook you will just need to follow the instructions on how to set it up here: https://aka.ms/AA4rinm.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionHello, i really want to know Why Ms Project is not included in Microsoft 365 Personal?

Asked 5 years ago by Luis.

• A:Answer We appreciate your feedback. You can always add it to your Microsoft 365 subscription.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs Office 365 compatible with AirBook with M1 processor?

Asked 5 years ago by Mtex.

• A:Answer You can find the technical requirements here: https://support.office.com/en-us/article/microsoft-os-requirements-for-office-2019-for-mac-and-office-365-for-mac-16b8414f-08ec-4b24-8c91-10a918f649f8.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionI cancelled the ipad order. How do I cancel this digital order of Microsoft 365 Personal, which I have not downloaded? Thank you! John Winn

Asked 5 years ago by John.

• A:Answer We recommend that you reach out to Best Buy support for help.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionIs the anti-virus part of this package

Asked 5 years ago by Anonymous.

• A:Answer Microsoft 365 Personal does not include antivirus software.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDoes Microsoft 365 Personal include Access?? My first year subscription expires on 12/6 & my renewal options are for either 365 Personal or 365 Family...neither of which says it includes Access which I current have on my subscription hence my confusion.

Asked 5 years ago by OffCenterPhoto.

• A:Answer Yes, it does.

  Answered 5 years ago by MicrosoftOutreachTeam

  
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Q: QuestionDo I need Microsoft365? This computer will be used for gaming

Asked 5 years ago by Sandy.

• A:Answer If you are just using it for gaming and never intend to do anything like write a resume or do your finances on it then no you do not need it. You can get it anytime later if it turns out you do.

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    Microsoft - Wireless Mobile Scroll Mouse 4000 - Graphite

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  Answered 5 years ago by ShortfuseVerified Purchase

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