How can I cancel my Auto-Renewal of 365. null

I had to call and cancel (1-800-433-5778), but it was relatively straight forward, even though I had next to no info (given it was several years since I signed up).

Go to your 'Plans and subscriptions' section in your Best Buy account. Click on your M365 subscription. Then click the 'Cancel Subscription' button for Microsoft 365. It will bring up a sidebar that gives you the option to 'cancel auto-renew' or 'cancel the subscription'. Choose 'cancel auto-renewal'.

I called and they had to gain remote access to my computer and needed my credit card number again. I am very skeptical about this, but I’m in the middle of it now,

Logging in for me and looking for a "cancel subscription" button didn't work for me at all. It is apparent that you have to call Microsoft yourself to cancel your account.

You have to go in to your Microsoft email account itself and cancel the auto renew. Or, they’ll send you an email a bit before they auto renew and you can cancel through there.

You have to go into your actual Microsoft email address to cancel. They’ll also email you a bit before you’re auto renewed so check out that email and see if there’s a cancel button.

To manage or cancel a Microsoft subscription, please go here: https://account.microsoft.com/services/

“How can I cancel my Auto-Renewal of 365.”

Asked by Anonymous 5 years ago

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Microsoft - Office 365 Personal (1 Person) (12-Month Subscription) - Activation Required - Windows, Mac OS, Apple iOS, Android [Digital]-Front_Standard

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1-8 of 8 Answers

I had to call and cancel (1-800-433-5778), but it was relatively straight forward, even though I had next to no info (given it was several years since I signed up).
Answered by Anonymous 3 years ago
Sorry, there was a problem. Please try again later.
Go to your 'Plans and subscriptions' section in your Best Buy account. Click on your M365 subscription. Then click the 'Cancel Subscription' button for Microsoft 365. It will bring up a sidebar that gives you the option to 'cancel auto-renew' or 'cancel the subscription'. Choose 'cancel auto-renewal'.
Answered by Anonymous 1 month ago
Sorry, there was a problem. Please try again later.
I called and they had to gain remote access to my computer and needed my credit card number again. I am very skeptical about this, but I’m in the middle of it now,
Answered by Anonymous 2 years ago
Sorry, there was a problem. Please try again later.
Because i don’t like
Answered by Anonymous 2 years ago
Sorry, there was a problem. Please try again later.
Logging in for me and looking for a "cancel subscription" button didn't work for me at all. It is apparent that you have to call Microsoft yourself to cancel your account.
Answered by CancelMicroftOffice 3 years ago
Sorry, there was a problem. Please try again later.
You have to go in to your Microsoft email account itself and cancel the auto renew. Or, they’ll send you an email a bit before they auto renew and you can cancel through there.
Answered by Userofheadphone 5 years ago
Sorry, there was a problem. Please try again later.
You have to go into your actual Microsoft email address to cancel. They’ll also email you a bit before you’re auto renewed so check out that email and see if there’s a cancel button.
Answered by Userofheadphone 5 years ago
Sorry, there was a problem. Please try again later.
To manage or cancel a Microsoft subscription, please go here: https://account.microsoft.com/services/
Answered by MicrosoftOutreachTeam 5 years ago
Sorry, there was a problem. Please try again later.