“Does the Surface 3 need to be off in order to charge? We have tried charging it while in use and it wont charge.”

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• Mine charges while in use.

  Answered by dplever 5 years ago

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• We recommend that you contact Microsoft Support for assistance here: https://support.microsoft.com/en-us/contactus/

  Answered by MicrosoftOutreachTeam 5 years ago

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