“We final went to use the 6 month membership today. As we entered the code on the Xbox it stated the card was not activated yet and that we would need to go back to the store. What do I do?”
Answer This Question
1-6 of 6 Answers
The cashier forgot to activate the card. Take your receipt back to where u bought the card and have them activate it
Sorry, there was a problem. Please try again later.Sounds like your cashier firgot to activate it. Take your card and receipt into the store
Sorry, there was a problem. Please try again later.I hope you kept your receipt. Because they will not activate it unless you have proof of purchase. When you buy the card, the cashier scans it and it activates the card so if will be "Live". Sounds like the cashier didn't do it.
Sorry, there was a problem. Please try again later.either go back in to the store where you bought it to get a replacement or call the xbox customer service number
Sorry, there was a problem. Please try again later.Contact Microsoft regarding the issue. I had the same issue, but it was with the Gold Pass that was for 1 month free. They assisted and it worked. Hope this helps.
Sorry, there was a problem. Please try again later.If you purchased your Xbox Live Gold card in-store, please return it to the store so that it can be activated. If it was purchased online, please contact Best Buy Customer Service for assistance: https://www.bestbuy.com/site/electronics/customer-service/pcmcat87800050001.c?id=pcmcat87800050001
Sorry, there was a problem. Please try again later.