Questions & Answers

Q: QuestionI can't charge this mophie, nothing lights up. it came with a dual charger with same heads on each side for charging my samsung but not one to charge the actual mophie. i have tried my samsung charger cord/head but nothing seems to work?

Asked 5 years ago by susies.

• A:Answer The micro USB port is how you charge the battery pack.

  Answered 5 years ago by TPAREB247Verified Purchase

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Q: QuestionSo, to make sure I understand - if I'm out somewhere and my smartphone goes dead (Galaxy J3v), I can plug it into this as an emergency power source?

Asked 6 years ago by Osmigo.

• A:Answer I'm sorry I wasn't clear. By "emergency power source," I meant, will I be able to USE the phone while it's plugged into the device, using it as a power source after the phone's battery has run down?

  Answered 6 years ago by Osmigo

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Q: QuestionHow do you charge the powerstation?

Asked 6 years ago by cakie.

• A:Answer I charge it overnight then in morning its done

  Answered 6 years ago by Sisalltheway

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Q: QuestionHow do I charge the power station

Asked 6 years ago by David.

• A:Answer It should have a build in plug ,so can plug it in the wall .

  Answered 6 years ago by kennyVerified Purchase

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Q: Questiondoes the charger have a lifespan? mine won't charge passed 2 dots anymore. i even left it charging overnight. had it for about a year or so.

Asked 7 years ago by jack.

This question was asked about the related product: mophie - Powerstation 6000 mAh Portable Charger for USB devices - Rose gold

• A:Answer I don't know yet since I just purchased it not too long ago. However, I have another power bank (Mophie) that I have been using for more than 4 years, and it is working perfectly. I don't have to charge it everyday.

  Answered 7 years ago by MarnieVerified Purchase

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Q: QuestionWill this work with an iphone 5SE

Asked 7 years ago by Val.

This question was asked about the related product: mophie - Powerstation 6000 mAh Portable Charger for USB devices - Rose gold

• A:Answer Yes.

  Answered 7 years ago by mophieSupport

  
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Q: QuestionIs this compatible with an i phone 7

Asked 9 years ago by Anonymous.

• A:Answer Works with all iphones yes

  Answered 9 years ago by DatsVerified Purchase

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Q: QuestionWill this "fast charge" my samsung S8+?

Asked 6 years ago by Jess.

• A:Answer This charges all Phones, Etc.... Quickly and easy

  Answered 6 years ago by David

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Q: QuestionWhich port is the priority port, the one w the bolt or the other w both & battery symbol?

Asked 7 years ago by Cam.

This question was asked about the related product: mophie - Powerstation 6000 mAh Portable Charger for USB devices - Rose gold

• A:Answer The powerstation XL battery has a total of 2 USB ports, and can charge up to 2 devices at the same time. The port on the right charges at speeds up to 2.1A and left port charges at speeds up to 1.0A.

  Answered 7 years ago by mophieSupport

  
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Q: QuestionDoes this work with iPhone X?

Asked 8 years ago by Myra.

• A:Answer Yes that’s what I use it for and it works great!!

  Answered 7 years ago by GilyMonsterVerified Purchase

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Q: QuestionGot my daughter bluetooth ear plugs, but drains her phone fast. Will this be an answer for her phone drainage?

Asked 9 years ago by semirade.

• A:Answer It sure will be!

  Answered 9 years ago by mophieSupport

  
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Q: QuestionHow do you charge the Powerstation? What do you plug it into?

Asked 7 years ago by Anonymous.

• A:Answer The charger comes with a very short cord and I use the USB port on my Apple plug

  Answered 7 years ago by TruthtellerVerified Purchase

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