Questions & Answers
- Model:
- PAE80008US
- |
- SKU:
- 6331397
Q: QuestionDoes this smartphone work in Brazil?
Asked by Fabio.
- A:Answer Yes. Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM will operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Jess
Answered by Motorola Customer Care

Q: QuestionWhat is the return policy?
Asked by Bess.
- A:Answer Is there a restocking fee if it is not used? How much is it?
Answered by Bess
Q: QuestionWhat microphone does this phone have?
Asked by Phoneman.
- A:Answer Hi Phoneman, This phone has 2 phone microphones which works for handheld and speakerphone. -Jess
Answered by Motorola Customer Care

Q: QuestionWhat's the size of the screen if I wanted a phone case 5'7 or what,? Thank you
Asked by Jojo.
- A:Answer Yes, Jojo. This phone has 5.7" screen display size. -Jess
Answered by Motorola Customer Care

Q: QuestionI HAVE A Moto G3 plus but it is out of warranty now and screen is freezing up frequently and I want to either fix it or replace it.
Asked by Anonymous.
- A:Answer Hi, Sorry to hear you're having an issue. We'd like to help. Write us an email at [email protected]. -Jess
Answered by Motorola Customer Care

Q: QuestionIs this a VOLTE compatable phone?
Asked by Bud.
- A:Answer Yes, Bud, This phone is VoLTE compatible phone. -Jess
Answered by Motorola Customer Care

Q: QuestionIs this a CDMA phone that is compatible with Tello (a prepaid carrier)?
Asked by Anonymous.
- A:Answer Thanks for asking. This phone is compatible with this carrier's network but some service provider-specific features may not be available. It would be best to contact this carrier to confirm the features available. -Jess
Answered by Motorola Customer Care

Q: QuestionI'd like to use it for mint mobile, is it possible? And the price is different from activate today and later, what is this? How are we doing activate today? Thank you for your answer.
Asked by Bluemoon5.
- A:Answer Click on the "See details" link next to the starting price. It explains that the phone is unlocked so you'll be able to activate it on any U.S. carrier. The price difference is that if you activate today, you'll pay a cheaper price for the phone (discounted, so to speak), but you'll have to use the carrier offered by Best Buy (AT&T, Verizon or Sprint). If you activate later, you can choose your own carrier, but you'll pay full retail price for the phone.
Answered by danman65
Q: QuestionIs this phone VoLTE capable?
Asked by VoLTE.
- A:Answer Yes. This phone is VoLTE capable phone. However, these features are carrier dependent. We suggest contacting your preferred carrier to confirm if they'll support these features on this device. -Jess
Answered by Motorola Customer Care

Q: Questioncan you get better battery with same configuration on phone
Asked by Battery.
- A:Answer Hi, We'd like to know more about your inquiry. Write us an email at [email protected]. -Jess
Answered by Motorola Customer Care

Q: QuestionWhat is the screen size?
Asked by Cindy506.
- A:Answer Hi Cindy506, This phone has 5.7” display and has aspect ratio of 19:9 (1512x720). -Jess
Answered by Motorola Customer Care

Q: QuestionDoes it have a battery that can be replaced?
Asked by Anonymous.
- A:Answer No. Battery is inaccessible, except to a technician with specialized tools. The Librem5 (https://puri.sm/products/librem-5/) will have a user-replaceable battery. You might look for that soon.
Answered by pbjwalker
Q: QuestionWhat is the weight of the box?
Asked by Cesar.
- A:Answer Hi Cesar, Thanks for your interest. This phone weighs 151grams. -Jess
Answered by Motorola Customer Care

Q: Questiondoes moto g7 has google play app on it? and Can I install kasa indoor camera using motog7 smart phone?
Asked by alby.
- A:Answer Hi Alby, This phone really has Google Play apps on the phone as the device is running with Stock Android. -Jess
Answered by Motorola Customer Care

Q: QuestionWill this phone work in Venezuela?
Asked by ikbv.
- A:Answer Hi ikbv, Our phones should work in countries where you may be traveling, though we cannot guarantee all features are supported. Please check with your mobile service provider to see if your SIM will operate. Please note that we never recommend buying a phone in one region for ongoing use in another as Motorola phones are only in warranty in the country/region in which they are intended for sale. -Jess
Answered by Motorola Customer Care

Q: QuestionIs it a robust phone or a very delicate phone? Also can I use this in India after buying in the US?
Asked by Chinni.
- A:Answer I would say robust just give it a good protective cover. And I can't comment on India as we, me and the phone have never been there.
Answered by Vortex
Q: QuestionI have the Motorola droid will my SIM card fit the Motorola play g7
Asked by Sally.
- A:Answer It takes a nano SIM card....had a Motorola before that which took a larger size 3 in 1 SIM card....I had to punch out the middle of that one to fit in this one....very easy to do.
Answered by Barbara309
Q: QuestionDoes the hotspot work well? I use hotspot as my primary source for streaming to my smart TV
Asked by Hotspot.
- A:Answer For work I travel various cities, since I've had this phone G7 play, I have had no trouble with my hotspot connecting to my laptop.
Answered by 3rdMotoG
Q: QuestionWill this phone work with Cellcom?
Asked by Mell.
- A:Answer I can't say for sure but I'd think it would work with Canadian carriers but I would check with CellCom to be sure.
Answered by janderson1108
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