A:Answer Been a decades long user of ATT. Ive owned this phone for about a month or so and from the beginning, encountered constant issues with sending text, phone call quality, not great either, you can read my original review for all the issues. Went to log into my att online account and they didnt recognized the phone number or the phone...yes the Moto. Instead they recognized only my husband and daughters lines. Where is my number, where is my phone? Mysteriously disappeared? Really? Could it be they just dont like the fact I bought an unlocked Moto? Apparently so.
Just spent an hour and 15 mins on the chat ATT. Transferred to FIVE AGENTS. Not a one could address my key concerns as to why my number and phone has been deleted off my online account.
I am getting rid of this phone; going back to Best buy, lose the money on it and get back into an iphone. Stay away from Moto if you plan on using ATT. The money you are saving is NOT worth the aggravation. Seriously.
